IN BRIEF
The Party Booking Management feature allows businesses to manage party reservations both in-house and online through a streamlined, step-by-step booking workflow. It integrates with existing iClassPro settings and features to create an intuitive experience for customers and staff.
Overview
Party Booking Management is an internal and customer-facing feature designed to simplify party reservations. It allows businesses to publish available party stations, offer customizable packages, sell add-ons, automate notifications, and control staff access related to party management. The visual, step-by-step online registration process guides customers through choosing a date, time, package, and add-ons before submitting the booking.
Accessing the Feature
Party Booking Management is available only to accounts subscribed to the Elite or Premium plan levels.
To begin using Party Booking Management:
- Ensure that your subscription is at the Elite or Premium level.
- Configure party stations, party packages, add-ons, and blackout dates under the appropriate Settings menu options (see below).
- Provide staff with the appropriate permissions so they can manage party bookings as needed.
If you are not currently subscribed to an eligible plan:
- Contact the Support team for upgrade assistance.
- Include your account name when submitting the request.
Step-by-Step Instructions
Setting Up Party Booking Management
- Create one or more party stations to define the distinct party spaces available at your business.
- Build party packages, including:
- A package description
- A package fee
- Optional deposit requirements
- Additional guest pricing
- Add custom add-ons to enhance the party experience. Examples include:
- Party favors
- Decorations
- Food options
- Keepsakes
- Configure holidays and blackout dates to restrict availability on specific days.
- Adjust staff permissions so designated staff members can view, edit, and manage party details.
- Enable notifications to receive online activity alerts whenever a new party is booked. Email confirmations can be sent to the customer and specified staff members.
- Run reports as needed to track bookings and financials using:
- Program Summary
- Category List
- Bank Deposit Reports
Additional Options
- Print party registration forms after a booking is submitted.
- Use reporting tools to reconcile party-related revenue.
Troubleshooting & FAQs
-
Can I block off dates that should not be available for party bookings?
- Yes. You can disable specific party timeslots to remove them from availability.
-
How do I limit which staff members can manage parties?
- Update staff permissions so only designated users can view, edit, or manage party bookings.
-
Do customers receive confirmation emails after booking online?
- Yes. The system automatically sends confirmation emails to both the customer and any staff members assigned to receive notifications.
-
Is Party Booking Management included in all subscription plans?
- No. It is available only on the Elite and Premium plans.
Related Articles
- How Do I Activate the Party Booking Management System and Give Staff Members Access?
- How Do I Navigate the Party Booking Management System?
- Where Do I Configure Party Booking Management Settings?
- How Do I Create Party Time Slots?
- How Do I Create Party Stations?
- How Do I Create Party Packages?
- How Do I Create Party Add-ons?
- How Do I Configure Financial Settings for Parties?
- How Do I Configure the "Other" Party Settings?