IN BRIEF
Party Add-ons allow families to customize their party experience by purchasing optional items in addition to a Party Package. Add-ons are configured in Settings > Parties, where administrators define pricing, availability, and package associations to control how and when Add-ons appear during party bookings.
Interactive Demos for configuring and using the Party Booking Management System can be found in the Education Corner, accessible from the Office Portal's "Welcome" screen. Full details for creating and managing Party Add-Ons are included in Chapter 5 of the "Party Booking Management: Setup and Configuration" demo.
Overview
Party Add-ons are optional, per-quantity items that can be offered alongside Party Packages. These items allow families to personalize a party booking by selecting additional services or products beyond what is included in the base package.
Add-ons can be used for a wide variety of items, including (but not limited to):
- Mascot appearances
- Party favors
- Food items, such as pizza
- Decorations, such as balloons
Each Add-on must be associated with one or more Party Packages to be available during party bookings.
Accessing the Feature
- From the main navigation menu, go to SETTINGS>PARTIES.
- Expand the Add-ons section.
- Select New Add-on to begin creating a Party Add-on.
Step-by-Step Instructions
Configure the Details Tab
Use the Details tab to define how the Add-on appears and behaves.
- Add-on is Active - when enabled, the Add-on will be displayed as a current option for party bookings.
- Name - the name that will be displayed for the individual Add-on.
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Add-on Image (available only after saving) - allows you to include a picture of the item which will be displayed on the Customer Portal.
- NOTE: The recommended image size is 400px x 200px, or a ratio of 2:1. Images larger than 400px x 200px will automatically be resized when displayed.
- Price - the cost of the described item.
- Maximum Quantity - establishes an upper limit to the quantity of the add-on can be purchased per party booking.
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Description - the text displayed next to the Add-on in the portal to describe the item in more detail.
Configure the Packages Tab
Use the Packages tab to control where the Add-on is available.
- Select one or more Party Packages where this Add-on should be offered.
- Only selected packages will display this Add-on during party bookings.
- Select Save or Save & Close to apply your changes.
- Repeat these steps for each additional Add-on as needed.
Important Note: Add-ons must be attached to Packages to be displayed as an option when creating party bookings.
Troubleshooting & FAQs
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Why is my Add-on not appearing when creating a party booking?
- Confirm that the Add-on is marked as active and that it is attached to at least one Party Package. Add-ons that are not associated with a package will not display during bookings.
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Why can families not select more than a certain number of Add-ons?
- Check the Maximum Quantity setting on the Add-on. This setting limits how many times the Add-on can be purchased per party booking.
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Why is the Add-on image option not available?
- The Add-on must be saved before an image can be uploaded. Save the Add-on first, then return to upload the image.