How is the Conversion Rate Calculated? (Pro Insights)

IN BRIEF
Trial Conversion Rate in Pro Insights helps measure how effectively trial enrollments convert into regular class enrollments. This metric is calculated using trial enrollment data over a selected time period and is expressed as a percentage to help identify enrollment trends and evaluate the success of trial programs.

Overview

The Trial Conversion Rate is a Pro Insights metric designed to show how many students who attend a trial class later enroll in a regular class. This information can help administrators evaluate how compelling their trial experience is and how effectively interest is converted into long-term enrollment.

Trial Conversion Rate answers the question: Of all students who attended a trial during a specific time period, what percentage later enrolled in a regular class?

Deleting source data will affect the accuracy of results.

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How is the Conversion Rate calculated?

Pro Insights uses the following data points to calculate Trial Conversion Rate:

  • Trial students: These are students who attended at least one trial class (i.e., had a TRIAL-type enrollment) during the selected time period.
  • Converted students: Students who enrolled in a regular class after their trial are counted as conversions.
  • Expressed as a percentage (i.e., the total is multiplied by 100).

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Formula

Using these numbers, Pro Insights uses the following formula to calculate the Trial Conversion Rate:

  • (Number of trial students who later enrolled in a regular class ÷ Total number of trial students) = Trial Conversion Rate
  • Trial Conversion Rate × 100 = Trial Conversion Rate Percentage

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Example

  • 50 students attended a trial in a month
  • 30 of these students enrolled in a regular class afterward

Then:

Trial Conversion Rate = 60% (i.e., (30 ÷ 50) × 100 = 60%)

This metric helps you evaluate how compelling your trial experience is and how well you're converting interest into long-term commitment.

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Troubleshooting & FAQs

  • Why does my Trial Conversion Rate change after running reports again?
    • Trial Conversion Rate is based on enrollment data. If source data is modified or deleted, such as removing enrollments or trial records, the calculated results may change.
  • Are students counted more than once if they attend multiple trial classes?
    • No. Trial students are counted based on having at least one TRIAL-type enrollment during the selected time period.
  • Do students need to enroll immediately after a trial to count as a conversion?
    • No. As long as the student enrolls in a regular class after attending a trial, they are counted as a converted student.
  • Does Trial Conversion Rate include students who book single-day events or camps?
    • No. Only students who transition from a TRIAL enrollment to a regular class enrollment are included in the conversion calculation.

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Need more assistance?

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