IN THIS ARTICLE:
Learn how to use the Staff Portal's "My Account" area to update the email, phone number, or password associated with your Staff profile.

• Accessing the "My Account" area
• Updating your email address
• Updating your password
• Updating your phone number
• Updating your Customer Portal Bio

Accessing the "My Account" area

• Once you are logged in to the Staff Portal, click the icon in the upper right-hand corner that looks like three horizontal lines.
• Choose "My Account."
  

Updating your email address

1. Click the pencil/edit icon beside "Email."
2. Enter the information you need to add/correct.
3. Click SUBMIT to save your changes.  (The SUBMIT button will not appear until you have entered the necessary information.)

Updating your password

1. Once you are logged in to the Staff Portal, click the icon in the upper right-hand corner that looks like three horizontal lines.
2. Choose "My Account."
3. Click the pencil/edit icon beside "Password."
4. Enter the information you need to add/correct.
   • Note password requirements:
     • Minimum 6 characters
     • At least one number or symbol (!@#$%^*-_+=&~)
     • At least 1 capital letter
5. Click SUBMIT to save your changes.  (The SUBMIT button will not appear until you have entered the necessary information.)

Updating your phone number

1. Once you are logged in to the Staff Portal, click the icon in the upper right-hand corner that looks like three horizontal lines.
2. Choose "My Account."
3. Click the pencil/edit icon beside "Phone."
4. Enter the information you need to add/correct.
5. Click SUBMIT to save your changes.  (The SUBMIT button will not appear until you have entered the necessary information.)

Updating your Customer Portal Bio

If staff permissions allow it, you can edit your Customer Portal Bio.

1. Once you are logged in to the Staff Portal, click the icon in the upper right-hand corner that looks like three horizontal lines.
2. Choose "My Account."
3. Click the pencil/edit icon beside "Customer Portal Bio."
4. Enter the information you need to add/correct.
5. Click SUBMIT to save your changes.  (The SUBMIT button will not appear until you have entered the necessary information.)