IN BRIEF
Staff members can submit a Time Adjustment Request directly from the Time Clock after entering their PIN. This allows them to correct missed or incorrect clock-in/out times, or create a new time entry for approval. Once submitted, requests are reviewed by administrators and can be approved or denied with comments.
Overview
The Time Adjustment Request feature allows staff members to request corrections to their recorded work time. This helps ensure accurate payroll and time tracking when:
- A staff member forgets to clock in
- A clock-in time needs to be adjusted
- A completely new time entry needs to be added
Once submitted, the request is sent to administrators with access to the Adjustment Requests section of the Time Clock page. Administrators can then approve or deny the request and include comments.
Staff can also review the status of their submitted requests directly from the Time Clock interface.
Accessing the Feature
- Access the Time Clock (Punch Pad or Kiosk Mode).
- Enter your PIN.
- On the main screen, select “Time Adjustment Request”.
- This option appears below the Clock In button (as shown on page 2 of the source document).
Step-by-Step Instructions
Submit a Time Adjustment Request
All staff members will have the option to submit a Time Adjustment Request after entering their PIN.
Clicking on the Time Adjustment Request text will prompt the staff member to select a reason for the request.
Select a reason for the adjustment
From the list, select the most appropriate reason for the time clock adjustment request.
I Forgot to Clock In
This type of entry is used when the staff member may have started working before realizing they forgot to clock in. A clock-in entry will be recorded for the current time until the adjustment is accepted.
My Current Clock In Time
This type of entry is used when the staff member may have already clocked in but needs to adjust that clock in time for any reason. Until the request is accepted, the original clock-in time will be recorded for the employee.
Create an Entirely New Entry
This option allows the staff member to enter a clock-in and a clock-out time for any date. It will submit a request to the Adjustment Requests area to be approved.
Submit the Request
After choosing the appropriate information for the entry and including a comment, the staff member will choose “Submit”. This will send a time adjustment request to time clock admins which have access to the Adjustment Requests section of the Time Clock page. The requests can either be approved or denied with comment from that page.
Viewing Your Time Adjustment Requests
After submitting a time adjustment request, staff members can review the status of the request from either the Punch Pad or the Kiosk Mode.
After entering their PIN, the staff member will be greeted.
Scroll down below the clock-in/clock-out panel and you will see a Time Adjustments section.
The default view will list all activities. If the request has not been approved or denied, the status will read Pending Approval.
Once the request is approved or denied, you will see any notes from the staff member that approved or denied the request, the approved or denied message, and an OK button to acknowledge and dismiss the notification.
Example Approved Request:
Example Denied Request:
Any further disputes over the time adjustment requests must be handled in person once the staff member has approved or denied the request.
Troubleshooting & FAQs
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Why does my request show “Pending Approval”?
- This means an administrator has not yet reviewed your request.
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Can I edit a request after submitting it?
- No. Once submitted, the request must be approved or denied by an administrator.
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What happens if my request is denied?
- You will see a denial message along with comments from the administrator. Any further discussion must be handled in person.
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Where can I view my past requests?
- Enter your PIN in the Time Clock and scroll to the Time Adjustments section.
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Why do I need to add a comment when submitting a request?
- Comments provide context for administrators, helping them make an informed decision.