How Do I Create Party Packages? – iClassPro Support

IN BRIEF
Party Packages define the unique party experiences your business offers. Each package outlines pricing, guest limits, optional deposit rules, and descriptive details. Creating Party Packages is required before customers can book a party, and each package must be associated with at least one Station to be offered as an available option.

Overview
Accessing the Feature
Step-by-Step Instructions
- Details Tab
- Stations Tab
Troubleshooting & FAQs
Related Articles

Interactive Demos for configuring and using the Party Booking Management System can be found in the Education Corner, accessible from the Office Portal's "Welcome" screen. Full details for creating and managing Party Packages are included in Chapter 4 of the "Party Booking Management: Setup and Configuration" demo.

Overview

Party Packages define what customers can purchase when scheduling a party. Each package represents a specific experience—for example, a standard party for up to twenty attendees or a deluxe option that includes more guests for a higher price. At least one Party Package must be attached to each Station, as Stations use these package assignments to determine what can be booked and when.

Examples include:

A package for up to twenty attendees lasting 1.5 hours for $275
A package for up to thirty attendees lasting 1.5 hours for $350

Each option is created as its own Party Package.

Accessing the Feature

Navigate to SETTINGS>PARTIES.
Expand the Packages menu.
Select New Package to begin creating a Party Package.

Step-by-Step Instructions

Details Tab

Package is Active - when enabled, the Package will be displayed as a current option for party bookings.
Name - the name that will be displayed for the individual Party Package.
Package Image (available only after saving) - allows you to upload a picture of an example party or items included in the package
- NOTE: The recommended image size is 400px x 200px, or a ratio of 2:1. Images larger than 400px x 200px will automatically be resized when displayed.
Price - the base cost of the package, including all of the items in the package description and a set number of guests.
Allow Deposits - only charges a deposit when a party is booked. If disabled, customers must pay the full party package price along with any additional fees when creating the party booking.
- Deposit Only Price - the price this package will charge if only a deposit amount is immediately required to book a party online. This price cannot be set to $0.
  - Allow "Pay in Full" - allows the customer to pay the full party booking price, even if the "Allow Deposits" option is enabled.
Number of Guests Included - the maximum number of guests included in the base price of the package.
Price per Additional Guest - allows the customer to enter additional guest reservations for an added cost per guest, up to the capacity of the station.
Program Tax Rate Override - allows you to select a tax rate to be applied to the total party package cost (including additional guests). If nothing is selected, the system will use whichever tax rate is associated with the Program assigned to party charges in the "Financial" section.
Description - a text area used to describe what this party package includes and to provide some sales-oriented verbiage.

Stations Tab

Select one or more Stations where the package should be offered.

Repeat this process for each Party Package you create.

Save your settings after updating Station assignments.

Party Packages must be attached to Stations to create available bookings.

Troubleshooting & FAQs

Why is my Party Package not showing during booking?
- Make sure the package is marked as Active and assigned to at least one Station in the Stations tab.
Why can customers book additional guests beyond the included number?
- The Price per Additional Guest setting allows customers to add guests up to the Station’s capacity. If you want to limit this, adjust the Station’s capacity.
Why is tax not calculating the way I expect?
- Confirm whether a Program Tax Rate Override is applied. If not, the System uses the tax rate from the Program assigned to party charges in the Financial section.