What are the Point of Sale Settings Options?

IN BRIEF
The Point of Sale Settings allow administrators to configure how barcodes are scanned and processed within iClassPro’s Point of Sale (POS) feature. These settings primarily control which barcode formats are supported when using a webcam for scanning. Proper configuration ensures accurate and compatible barcode scanning during POS transactions. 

Overview

The Point of Sale Settings section is used to manage barcode format compatibility for items scanned through the POS system. These settings are especially important for customers using a webcam to scan barcodes, as not all barcode formats are compatible when enabled simultaneously.

This configuration helps ensure reliable scanning behavior and prevents conflicts between incompatible barcode types.

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Accessing the Feature

  1. From the main navigation menu, go to Settings.
  2. Select Setup.
  3. Expand the Point of Sale Settings.

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Step-by-Step Instructions

Configure Barcode Formats

Barcode formats determine which types of barcodes can be scanned when using a webcam with the Point of Sale feature.

  1. Navigate to Settings > Setup > Point of Sale Settings.
  2. Locate the Barcode Formats section.
  3. Review the available barcode format options:
    • UPC-A (default type)
    • UPC-E (default type)
    • EAN
    • EAN-8
  4. Enable or disable barcode formats as needed based on your scanning requirements.

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Additional Details About Barcode Formats

  • UPC-A and UPC-E are automatically selected when the Point of Sale feature is enabled.
  • Changes are typically only required if EAN or EAN-8 barcodes need to be supported.

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Important Notes

  • UPC-A and UPC-E are automatically enabled when Point of Sale is turned on.
  • You only need to adjust barcode format settings if you must support EAN or EAN-8 barcodes.
  • UPC and EAN barcode types are generally not compatible with each other when scanning via webcam.
  • If both incompatible barcode types are enabled, the System will display a warning.
  • These settings apply only to barcodes scanned using a webcam.
  • If a dedicated barcode scanning device is used, all listed barcode types may be supported, depending on the hardware configuration.

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Troubleshooting & FAQs

  • Why do I see a warning when enabling both UPC and EAN barcode types?
    • UPC and EAN barcode formats are generally not compatible when scanning via webcam. The System displays a warning to prevent scanning conflicts.
  • Do these barcode settings affect dedicated barcode scanners?
    • No. These settings only apply to webcam-based scanning. Dedicated barcode scanners typically support multiple barcode formats if configured correctly.
  • When should I change the default barcode format settings?
    • Changes are only necessary if you need to scan EAN or EAN-8 barcodes instead of the default UPC-A or UPC-E formats.

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Need more assistance?

Customer support is available at 1-877-554-6776 Mon - Fri, 9 am to 9 pm (CT) and Sat, 9 am to 6 pm (CT).