IN BRIEF
This guide explains how to view payouts from the Payments Platform and how to reconcile those deposits with financial reports in iClassPro. By using the FIN-2 and FIN-4 reports with the correct date settings and filters, administrators can ensure payout totals align with deposited Net Sales.
The PAYMENTS view is only available for customers who have been migrated to iClassPro's new payments platform.
- Overview
- Accessing Payout Information
- Reconciling Payouts with iClassPro Reports
- Using the FIN-2: Bank Deposit Report
- Using the FIN-4: Program Deposit Split Report
- Troubleshooting & FAQs
- Related Articles
Overview
Payouts from the Payments Platform are deposited directly into your bank account. The payout totals shown in iClassPro match the deposited amounts exactly. To validate those totals and understand how individual transactions contribute to each payout, administrators can review payout details and reconcile them using built-in financial reports.
Accessing Payout Information
- From the main navigation menu, select the PAYMENTS view.
- Select Payouts.
From this page, all payouts associated with your account are listed. The total shown for each payout reflects the exact amount deposited into your bank account.
Viewing a payout breakdown
To view detailed information for a specific payout:
- Select the magnifying glass icon next to the payout entry.
The payout details include:
- Date funds were received.
- Processing fees.
- Refunds.
- Chargebacks and eCheck returns.
- Each individual transaction, including corresponding family details.
This same information is also included in the Settlement Report email sent on the morning of the payout. You can also export the payout details directly from the Payouts page.
Reconciling Payouts with iClassPro Reports
To reconcile payout amounts with detailed transaction data in iClassPro, use the following financial reports:
Both reports support date and ledger filters that align report totals with Payments Platform settlement timing.
Using the FIN-2: Bank Deposit Report
Accessing the report
- Go to Reports.
- Select Financial.
- Select FIN-2: Bank Deposit Report.
Step-by-step configuration
- Enable Use Created Date instead of Default Active Date.
- This aligns the report with the 11:00 PM CST settlement cutoff time (12:00 AM EST, 10:00 PM MST, 9:00 PM PST).
- Set the Active Start Date and Active End Date to match the payment window for the payout.
- Example:
- If the payout reached your bank on August 1, 2025, the related transactions were likely processed on July 30, 2025.
- Set the date range as:
- Start: July 29, 2025 at 11:00 PM.
- End: July 30, 2025 at 11:00 PM.
- Example:
- (Optional) Select specific Locations if you need to reconcile totals by location.
- Under Ledger Filters, select only:
- eCheck.
- Credit Card.
- Credit Card Present.
- Credit Card – Swipe/Insert/Tap.
- Deselect all other payment types.
- Apply any additional Display Options as needed.
The total shown in this report should match the Net Sales total displayed in the payout.
Export options
The FIN-2 report can be exported as:
- HTML
- XLS
- CSV
Using the FIN-4: Program Deposit Split Report
Accessing the report
- Go to Reports.
- Select Financial.
- Select FIN-4: Program Deposit Split Report.
Step-by-step configuration
- Enable Use Created Date instead of Default Active Date.
- This ensures alignment with the 11:00 PM CST daily settlement cutoff.
- Set the Active Start Date and Active End Date using the same date range used for the FIN-2 report.
- (Optional) Filter by Location to view separate totals per location.
- Under Ledger Filters, select only:
- eCheck.
- Credit Card.
- Credit Card Present.
- Credit Card – Swipe/Insert/Tap.
- Apply any additional Display Options as needed.
The total shown in this report should also match the payout’s Net Sales amount.
Export options
The FIN-4 report supports export in the following formats:
- HTML
- XLS
- CSV
Troubleshooting & FAQs
-
Why does my report total not match the bank deposit amount?
- Verify that Use Created Date instead of Default Active Date is enabled and that the Active Start and End Dates match the settlement window for the payout.
-
Which payment types should be included when reconciling payouts?
- Only eCheck, Credit Card, Credit Card Present, and Credit Card – Swipe/Insert/Tap should be selected. All other payment types should be deselected.
-
How do refunds affect reconciliation?
- Refunds are processed one business day faster than standard payments. When comparing report totals to a bank deposit, add any refunds back into the report totals to achieve an accurate match.