IN BRIEF
Learn how to access the PAYMENTS>“Payouts” view and the information it provides.

The PAYMENTS view is only available for customers who have been migrated to iClassPro's new payments platform.

• Overview
• Main “Payouts” view
  • Filters
  • Totals
  • Payout Entries
• Payout details
  • Payout
  • Chargebacks
  • Account Fees
  • Transactions

Overview

The “Payouts” view allows you to view information about payout batches. By clicking on the “magnifying glass” icon next to a specific entry, you can view information about the specific transactions that are included in the payout batch and export details if needed.

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Main “Payouts” view

The main “Payouts” view displays information about Payouts issued within a defined date range.

Filters

Filter options include:

• Date - allows you to filter results to Payouts issued during a specified date range.
  • Defaults to the current month.
• Reset All filters button

An Export option in the top right-hand corner (beside the filter reset button) allows you to export the filtered results in CSV format.

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Totals

At the top of the screen, totals will be displayed for the filtered results:

• Total Sales
• Total Refunds
• Total Chargebacks
• Total Net Sales
• Total Chargebacks Amount
• Total Fees
• Reserved Funds
  • Negative amounts are funds reserved for pending refunds or chargebacks.
  • Positive amounts represent previously reserved funds released for pending refunds and chargebacks.
• Total Net Amount

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Payout Entries

A table below the Totals section will list each Payout within the defined date range (taking into account any status filters). For each Payout entry, the following information will be displayed:

• Actions
  • Resend report - resends the report for the selected payout entry.
  • View payout details (magnifying glass) - launches the payout details view for the selected entry.
• Date
• Status
• Sale Count
• Refund Count
• Chargeback/Return Count
• Net Sales
• Chargeback/Return Amt.
• Total Fees
• Reserved Funds
  • Negative amounts are funds reserved for pending refunds or chargebacks.
  • Positive amounts represent previously reserved funds released for pending refunds and chargebacks.
• Net Amount

The Pagination view (in the upper right-hand corner, above the Payout entries table) can be adjusted to display more results if desired.

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Payout details

Clicking on the “magnifying glass” icon to the left of a Payout entry will bring up detailed information about the transactions that make up the payout.

The details will be displayed in four sections. Three of these sections (Chargebacks, Account Fees, and Transactions) can be exported individually to CSV if needed:

Payout

Provides a breakdown of the entire payout:

• Date
• Sale Count
• Refund Count
• Chargebacks/eCheck Returns
• Reserved Funds Released
  • Previously reserved funds for pending refunds and chargebacks have been included in this payout.
• Net Sales
• Chargeback Amount
• Total Fees
• Reserved Funds
  • This amount is reserved from your payout due to pending refunds and chargebacks.
• Net Amount

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Chargebacks

Lists any chargebacks deducted from the payout:

• Date
• Chargeback ID
• Transaction ID
• Description
• Reason
• Amount

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Fee Breakdown

Lists any account fees deducted from the payout:

• Type
• Currency
• Amount

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Transactions

Lists each individual transaction included in the payout:

• Ref ID
• Transaction ID
• Transaction Date
• Payout Date
• Type
• Payment Type
• Last Four
• Customer Name
  • NOTE: For Swipe/Insert/Tap payments where the customer name is not available, the name may display as N/A.
• Amount
• Total Fees
• Net Amount

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