Which Settings/Permissions are Needed for Punch Passes?

Learn about staff-related permissions and Customer Portal settings related to viewing and redeeming Punch Passes.

The "Single Day" enrollment type is always used for Punch Pass enrollments. These enrollments will always be reflected as "Single Day" regardless of whether this setting is enabled under SETTINGS>SETUP>CLASS SETTINGS>GENERAL CLASS SETTINGS.

Staff-related permissions

There are four staff permissions specifically related to Punch Passes:

  • Punch Passes Page – required to access the Punch Passes page to set up/configure Punch Passes.
  • Punch Passes – required to view/redeem Punch Passes.
  • Delete/Suspend Punch Passes – applies to deleting/suspending the Punch Pass on a per-student basis, or for everyone (by deleting/suspending the Punch Pass itself).
  • Edit Student Punch Passes - allows staff members to edit the number of passes remaining and/or expiration date of a specific punch pass that has been sold to a student.

Additionally, the following permissions are also required to redeem Punch Passes:

  • FULL permissions to “Enrollments” - this permission is required because redeeming a Punch Pass creates a single-day enrollment in the selected class.
  • FULL permissions to “See All Classes/Camps In Staff Portal" - this permission is required to view available classes when redeeming the Punch Pass.

Customer Portal-related settings

To allow customers to view Punch Pass information in the Customer Portal, you will need to enable the “Show Student Punch Card Passes” permission under SETTINGS>CUSTOMER PORTAL>OTHER SETTINGS>GENERAL SETTINGS.

To allow customers to purchase or redeem Punch Passes via the Customer Portal, please see the following knowledgebase Documents:

Check-In Kiosk-related Permissions

To allow customers to redeem Punch Passes in the Check-In Kiosk, you will need to be sure the staff member account used to launch the Kiosk has necessary permissions as noted in our How Does the Check-In Kiosk Work?: Staff User Permissions document.

Need more assistance?

Customer support is available at 1-877-554-6776 Mon - Fri, 9 am to 9 pm (CT) and Sat, 9 am to 6 pm (CT).