IN BRIEF
The Mass Create Makeup Tokens tool allows administrators to issue multiple makeup tokens at once for families, individual students, or entire classes. This feature is useful when tokens need to be issued outside of standard scenarios such as class cancellations or missed classes. Tokens created using this tool are considered manually generated and are issued in real time. 

• Overview
  • Important Notes
• Accessing the Feature
• Step-by-Step Instructions
  • Creating Makeup Tokens from the FAMILIES Page
  • Creating Makeup Tokens from the STUDENTS Page
  • Creating Makeup Tokens from the CLASSES Page
• Troubleshooting & FAQs
• Related Articles

Overview

Occasionally, situations arise where multiple makeup tokens need to be issued at the same time rather than individually. Common use cases include:

• Issuing multiple tokens to all students within a single family.
• Issuing tokens to several students who are not part of the same family.
• Issuing tokens to all students enrolled in a specific class.

To streamline this process, iClassPro provides the ability to create makeup tokens in bulk directly from the FAMILIES, STUDENTS, or CLASSES pages.

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Important Notes

• A maximum of ten makeup tokens per student can be generated in a single mass creation action.
• The Mass Create Makeup Tokens quick action does not honor the “Limit number of makeup tokens” setting found under SETTINGS>MAKEUP TOKENS.
• Tokens created using this feature are considered manually created tokens.
• The “Limit number of makeup tokens” setting applies only to automatically generated tokens, not manually created ones.

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Accessing the Feature

The Mass Create Makeup Tokens tool can be accessed from multiple areas of the System, depending on how tokens need to be issued:

• FAMILIES page
• STUDENTS page
• CLASSES page

From each page, the workflow is initiated by selecting one or more records and using the Generate Makeup Tokens quick action.

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Step-by-Step Instructions

Creating Makeup Tokens from the FAMILIES Page

1. Apply any filters needed to display the families you want to issue makeup tokens for.
   • When filtering by ENROLLMENT STATUS / ACTIVE ON DATE:
     • INACTIVE / ALL includes any current or previous enrollment.
     • ACTIVE includes only ACTIVE enrollment types, based on the selected Active On Date.
2. Select one or more families.
3. Select the Generate Makeup Tokens icon to open the Generate Makeup Tokens dialog.
4. Review the Token Generation Date:
   • Uses the Active On Date if it was applied in the filters.
   • Otherwise, the System uses the current date.
5. Enter the number of tokens each eligible student should receive.
   • Only students who meet the selected filter criteria will receive tokens.
   • Example: If ACTIVE is selected with an Active On Date of January 11, 2026, only students active on that date will receive tokens.
6. Set an Expiration Date, or select Never Expire if tokens should not expire.
7. Review Locations:
   • All locations are selected by default.
   • Deselect any locations if needed.
8. Select at least one Program:
   • Tokens can only be used for makeup enrollments within the selected programs.
   • Use Select All to apply tokens to all programs.
9. Enter a comment, if needed.
10. Select CREATE to begin the token creation process.
    • Token creation occurs in real time.
    • Large selections or higher token counts may take several seconds.
11. Review the results window showing how many tokens were generated.
    • If some students did not meet the criteria, the total may be lower than expected.

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Creating Makeup Tokens from the STUDENTS Page

1. Apply any filters needed to display the students you want to issue makeup tokens for.
   • When filtering by ENROLLMENT STATUS / ACTIVE ON DATE:
     • INACTIVE / ALL includes any current or previous enrollment.
     • Selecting a specific enrollment type includes only that type, based on the Active On Date.
2. Select one or more students.
3. Select the Generate Makeup Tokens icon to open the Generate Makeup Tokens dialog.
4. Review the Token Generation Date:
   • Uses the Active On Date if applied in filters.
   • Otherwise, the System uses the current date.
5. Enter the number of tokens each eligible student should receive.
6. Set an Expiration Date, or select Never Expire.
7. Review Locations:
   • All locations are selected by default.
   • Deselect locations if needed.
8. Select at least one Program, or use Select All.
9. Enter a comment, if desired.
10. Select CREATE to begin the token creation process.
    • Token creation occurs in real time.
11. Review the results window showing how many tokens were generated.

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Creating Makeup Tokens from the CLASSES Page

1. Apply any filters needed to display the classes you want to issue makeup tokens for.
2. Select one or more classes.
3. Select the Generate Makeup Tokens icon to open the Generate Makeup Tokens dialog.
4. Review the Token Generation Date:
   • Uses the Enrollment Date if applied in filters.
   • Otherwise, the System uses the current date.
5. Enter the number of tokens each student should receive.
   • Only students with an ACTIVE or MAKEUP enrollment on the selected Enrollment Date will receive tokens.
   • Students with makeup enrollments are included only if “Create a New Makeup Token for Missed Makeup Enrollments” is enabled under SETTINGS>MAKEUP TOKENS.
6. Review the Per each class student is actively enrolled in option:
   • Enabled by default.
   • Students enrolled in multiple selected classes receive one token per enrollment.
   • Disable this option to issue one token per student, regardless of the number of class enrollments.
7. Set an Expiration Date, or select Never Expire.
8. Review Locations:
   • All locations are selected by default.
   • Deselect locations if needed.
9. Select at least one Program, or use Select All.
10. Enter a comment, if desired.
11. Select CREATE to begin the token creation process.
    • Token creation occurs in real time.
12. Review the results window showing how many tokens were generated.
    • If some students did not meet the criteria, the total may be lower than expected.

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Troubleshooting & FAQs

• Why does the number of generated tokens differ from what I expected?
  • Only students who meet the selected filter criteria receive tokens. If some students do not qualify based on enrollment status, dates, or settings, fewer tokens may be generated.
• Why are students with makeup enrollments not receiving tokens when creating from classes?
  • Students with makeup enrollments are included only if “Create a New Makeup Token for Missed Makeup Enrollments” is enabled under SETTINGS>MAKEUP TOKENS.
• Why does this tool ignore the “Limit number of makeup tokens” setting?
  • Mass-created tokens are considered manually created tokens. The limit setting applies only to automatically generated tokens.

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Related Articles

• How Do I Set Up/Configure Makeup Tokens?
• How Do I Create Makeup Tokens in the Office Portal?
• How Do I Cancel a Class/Classes/Remove a Class Cancellation?
• How Do I Edit/Delete/Reset Existing Makeup Tokens From the Office Portal?

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