IN BRIEF
This article explains how to access and start an iClassPro Payment Services application for a new account. It also outlines how to apply for an additional merchant account if your organization already has an active Payment Services account.
Overview
iClassPro Payment Services allows United States–based customers to securely process payments directly through the System. Administrators can apply for Payment Services when setting up a new account or request additional merchant accounts for separate facilities under an existing login.
Important Note: This process applies only to customers located in the United States who are using iClassPro Payment Services.
Accessing the Feature
Administrators can access the Payment Services application directly from the Office Portal.
- In the Office Portal, navigate to USER MENU>SETTINGS>TRANSACTIONS.
- Select GET STARTED to open the iClassPro Payment Services merchant application.
Step-by-Step Instructions
Starting a new application
If you are setting up an account for the first time:
- In the Office Portal, navigate to USER MENU>SETTINGS>TRANSACTIONS.
- Click on the GET STARTED button to access the iClassPro Payment Services merchant application.
- Click on CREATE ACCOUNT.
- Enter the email address you wish to be associated with the account in the Email field. (Be sure that this is an email account you have access to as we will use this to communicate with you if we have any questions.)
- Create a password and enter it again in the “Verify Password” field. (Note that passwords must be 8 characters in length, contain at least one uppercase letter, one lowercase letter, and at least one digit or special character (ex. !@#$%).)
- Verify that you have the information you will need to complete the application and then click REGISTER.
- Complete and submit the application.
Applying for additional accounts
If you have an existing Payment Services account and wish to add another location:
- Go to https://merchantportal.iclasspro.com/
- Log into your Payment Services account with your existing email address/password.
- Once you have logged in, click on your email address in the left-hand menu and choose "Profile" from the drop-down menu.
- Click on ACCOUNTS.
- Click "Apply for Another Merchant Account."
Troubleshooting & FAQs
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Can I apply for iClassPro Payment Services if I am outside the United States?
- No. iClassPro Payment Services is currently available only to customers located in the United States.
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Can I use the same login to manage multiple merchant accounts?
- Yes. Once logged in to the merchant portal, you can apply for and manage multiple merchant accounts under the same email address.
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What happens after I submit the application?
- The application is reviewed by iClassPro Payment Services. You may be contacted using the email address on file if additional information is needed.