IN THIS ARTICLE:
Learn how to download the iClassPro App and how to use it create class/camp enrollments and/or book a party.

• What is the iClassPro App?
• How to Get the App
• Launching and Using the App
• App Notifications

For information about how to configure iClassPro App-related settings, see our "How Do I Configure the iClassPro App?" document.

What is the iClassPro App?

The iClassPro App can be downloaded and used by your customers to manage their accounts, enrollments, make payments and more!  It takes the power of the Customer Portal and streamlines it into a user-friendly interface they can take with them anywhere.

How to Get the iClassPro App

To download the app, customers will need to go to either Google Play (for Android) or the App Store (for iOS devices).  Once there, they will search for “The iClassPro App”, download and install it.

There is an option to display/hide links to the app on the Customer Portal under SETTINGS>CUSTOMER PORTAL>OTHER SETTINGS>MARKETING AND BRANDING>"Show Mobile App Download Links."

Alternatively, you can provide your customers with direct links to the app from your own Website:

• iOS - https://apps.apple.com/us/app/the-iclasspro-app/id1331001591
  • Minimum requirements: iOS 13.0+
• Android - https://play.google.com/store/apps/details?id=com.iclasspro.customerportal
  • Minimum requirements: Android 5.0+

Helpful links for assistance downloading/installing apps can be found here:

• App Store - https://support.apple.com/en-us/102590
• Google Play - https://support.google.com/googleplay/topic/3365058?hl=en&ref_topic=3364260

Launching and Using the App

See the following documents for more information on launching and using the Mobile/Branded app:

• How Do I Log Into and Navigate the Mobile/Branded App?
• How Do I Create a Class Enrollment in the Mobile/Branded App?
• How Do I Create a Camp Enrollment in the Mobile/Branded App?
• How Do I Create a Party Booking in the Mobile/Branded App?

App Notifications

When you first install the iClassPro App, your phone should prompt you to ask permission to send app notifications.  If you have denied this permission or otherwise turned off notifications, you will not see any PUSH Notifications that are sent.

To update these permissions and re-enable PUSH notifications from the iClassPro App, follow these instructions:

• iPhone/iPad
  • Enabling Notifications 
    • Launch the SETTINGS app from your iPhone or iPad.
    • Tap NOTIFICATIONS.
    • Select the APP for which you wish to update notification settings.
    • Toggle the "Allow Notifications" switch on if it is turned off.
      
      • Set which type of notifications you wish to receive from the App.
        • Alerts - will display the notification alert based on which screen(s) you select:
          • Lock Screen - the app notification will appear on your phone's lock screen whenever a notification is received from the selected app.
          • Notification Center - the app notification will appear in the notification center until you have read or dismissed it.
          • Banners - the app notification will appear as a banner that appears at the top of your screen until you read or dismiss it (if you have banner notifications set to "Persistent"), or will disappear after a few seconds (if you have banner notifications set to "Temporary").
        • Sounds - the system will make a sound whenever a notification is received.
        • Badges - the system will display a badge whenever a notification is received. The "badge" is a number displayed over the app icon showing the number of unread notifications.
• Android
  • Enabling Notifications 
    • Launch the SETTINGS app from your iPhone or iPad.
    • Depending on your Android version, tap SOUND & NOTIFICATION or APPS & NOTIFICATION.
    • Under the "Notification" area, tap APP NOTIFICATIONS.
    • Select the APP for which you wish to update notification settings.
    • Toggle the "Allow Notifications" switch on if it is turned off.
      
      • Set which types of notifications you wish to receive from the App.