IN BRIEF
Staff members can clock in and out of the Time Clock using either the One-Punch or Two-Punch method, depending on their assigned Punch Type. These workflows determine whether staff must manually clock out or whether the System automatically records their hours based on scheduled classes or camps. Staff can also review their time entries and submit time adjustment requests when needed. 

• Overview
• Accessing the Feature
• Step-by-Step Instructions
  • Two-Punch System
    • Clocking In (Two-Punch)
    • Clocking Out (Two-Punch)
    • Additional Details About Two-Punch Behavior
  • One-Punch System
  • Clocking In (One Punch)
    • Special Clock-In Timing Behavior (One Punch)
    • Time Gaps Between Events
    • Completing Clock-In
    • Working Outside Scheduled Events
  • Reviewing Time Clock Entries/Hours
• Troubleshooting & FAQs
• Related Articles

Overview

The Time Clock feature allows staff members to record work hours directly from the Punch Pad or Kiosk Mode views. How a staff member clocks in or out depends on the Punch Type assigned on their staff profile:

• One Punch
  • Staff confirm their schedule when clocking in.
  • The System automatically clocks them in at the beginning of their first scheduled class or camp and clocks them out at the end of their last scheduled event.
  • Staff do not manually clock out.
• Two Punch
  • Staff manually clock in at the beginning of their shift and clock out at the end.
  • Staff must also clock out and back in for unpaid breaks or when switching roles.
  • This is the default Punch Type.

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Additional considerations:

• Staff who work at multiple locations must use the Two-Punch method and clock in/out at each location to link entries correctly.

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Accessing the Feature

Staff access the Time Clock by:

• Logging into iClassPro.
• Launching the Punch Pad or Kiosk Mode.
• Entering their PIN to begin the clock-in/clock-out workflow.

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Step-by-Step Instructions

Two-Punch System

Clocking In (Two-Punch)

1. Staff enter their PIN in the Punch Pad or Kiosk mode.
2. Staff select Clock In on the greeting page.
3. A confirmation screen displays the recorded clock-in time.
4. Staff select I’m Done to return to the PIN entry screen.

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Clocking Out (Two-Punch)

1. Staff enter their PIN.
2. Staff select Clock Out on the greeting page.
3. The System displays a summary of the hours worked.
4. If enabled under SETTINGS>SETUP>GENERAL SETTINGS>TIME CLOCK, the option “Show schedule on clock out for two-punch employees” will display separate time entries for each scheduled class.
   • If this setting is disabled, or if no classes were scheduled, the System displays a single entry representing the entire shift.
5. Staff may update their Role for any entry.
6. Staff select Accept and Log Out to complete the entry.

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Additional Details About Two-Punch Behavior

• When an employee is assigned to multiple classes in one day, enabling the setting above will display each class as a separate punch segment.
• If the employee clocks in at the beginning of the shift and out at the end, and the setting is disabled, the System records one continuous entry.

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One-Punch System

Clocking In (One Punch)

1. Staff enter their PIN in the Punch Pad or Kiosk mode.
2. Staff select Clock In on the greeting page.
3. The System displays all scheduled classes and camps for that day to which the staff member is assigned as the instructor.
4. Each scheduled event:
   • Is automatically recorded as a Time Clock entry.
   • Displays a Role, populated by the staff member’s default role.
   • Allows staff to change roles if needed.

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Special Clock-In Timing Behavior (One Punch)

• If staff clock in before the first scheduled event begins, the System adjusts the clock-in time forward to match the scheduled start time.
• If staff clock in after the first scheduled event begins, the System records the actual clock-in time.

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Time Gaps Between Events

• Time gaps between scheduled classes or camps are automatically marked “not clocked in.”
• Any edits to gaps submit a Time Adjustment Request, which must be approved by a Time Clock administrator.

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Completing Clock-In

1. Staff review the scheduled items and any gaps.
2. Staff select Accept & Log Out to confirm their entries.

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Working Outside Scheduled Events

• If a staff member works on a date when they have no scheduled classes/camps, they must use Time Adjustment Request, then select Create a New Entry.

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Reviewing Time Clock Entries/Hours

1. Staff enter their PIN.
2. Staff select View Your Time from the greeting page.
3. The display updates to show time entries for the selected pay period.
4. Staff can:
   • View the current pay period (default).
   • Select a previous pay period from a drop-down menu.
5. Time Clock entry details include:
   • Date
   • Location
   • In time
   • Out time
   • Duration
   • Role
   • Total hours for the shift
6. The System presents a total for the pay period, including regular hours and estimated overtime based on a 40-hour work week.

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Troubleshooting & FAQs

• Why does a One-Punch employee show gaps between scheduled classes?
  • Gaps represent unscheduled time. These are automatically marked “not clocked in.” Staff may submit edits as Time Adjustment Requests.
• Why does a Two-Punch employee see multiple entries when clocking out?
  • If the setting “Show schedule on clock out for two-punch employees” is enabled, the System displays each scheduled class individually.
• Can staff correct missing or incorrect hours?
  • Yes. Staff may submit a Time Adjustment Request to have an administrator review and approve changes.
• What if a One-Punch employee works on a day without scheduled events?
  • They must select Time Adjustment Request, then Create a New Entry, and submit the shift for approval.

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Related Articles

• What is the Time Clock?
• How Do I Configure Time Clock Settings for Staff Members?
• How Do I Review Time Adjustment Requests?
• How Do I Lock and/or Export Time Clock Entries?

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