How Do I Submit a Future Absence Request Through the Customer Portal?

IN THIS ARTICLE:
Learn how to submit a future absence request through the Customer Portal, including options for requesting absences by date or enrollment.

Creating a Future Absence Request By Date

  1. After logging into your account, click the MY ACCOUNT link in the toolbar at the top of the screen.
  2. Click the “Future Absences” icon under the student for whom you wish to record a future absence.absences01.png
  3. This will launch the “How do you want to create a future absence?” wizard.
  4. Select "By Date."
    • Will this absence span multiple days?
      • Yes
        absences02.png
        • When will this take place?
          • Set the date range for the future absence. If needed, uncheck “All Day” to set specific hours for the absence. (If “All Day” is checked, the absence will affect all class enrollments on that date for the student.  If specific hours are chosen, only enrollments for classes that meet during those designated hours will have the absence marked.)
        • Click “Submit” to submit the absence request.
    • No
      absences03.png
      • When will this take place?
        • Set the date for the future absence. If needed, uncheck “All Day” to set specific hours for the absence. (If “All Day” is checked, the absence will affect all class enrollments on that date for the student.  If specific hours are chosen, only enrollments for classes that meet during those designated hours will have the absence marked.)
      • Click “Submit” to submit the absence request.

Creating a Future Absence Request By Enrollment
absences04.png

  1. After logging into your account, click the MY ACCOUNT link in the toolbar at the top of the screen.
  2. Click the “Future Absences” icon under the student for whom you wish to record a future absence.absences01.png
  3. This will launch the “How do you want to create a future absence?” wizard.
  4. Select "By Enrollment."
    • Select the date of the future absence.
    • Select the Class(es) the student will be missing.
    • Enter a comment (optional) to explain why the student will not be attending class that day.
    • Click “Submit Absences” to submit the absence request.

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