How Do I Create a Future Absence Through the Office Portal?

IN BRIEF:
The Record Future Absence wizard in the Office Portal allows staff to create and manage expected absences for students. Absences can span multiple days or be set for a single date, and staff can specify whether they apply to an entire day or specific times.

Overview

The Record Future Absence feature enables staff to log absences in advance for a student’s class enrollments. This helps instructors prepare for absences, ensures accurate attendance tracking, and facilitates makeup token management if applicable.

Future absences can cover a single date or multiple days and can be marked as excused if needed.

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Accessing the Feature

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  1. From the STUDENTS page, locate the student for whom you want to record a future absence.
  2. Select the Attendance icon (checkmark) to open the Attendance view.
  3. In the upper-right corner, select Record Future Absence.
  4. The Record Future Absence wizard will open in a new dialog window.

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Step-by-Step Instructions

Creating a Future Absence That Spans Multiple Days

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  1. In the wizard, answer “Yes” to “Will this absence span multiple days?”
  2. Select each day the student will be absent.
  3. Set the Start and End dates.
  4. (Optional) Clear All Day to specify start and end times if the absence does not cover the entire day.
  5. (Optional) Enter a comment explaining the reason for the absence.
  6. (Optional) Enable Excused Absence to automatically mark the absence as excused when attendance is recorded.
  7. Select Save & Close to submit or Cancel to discard.

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Creating a Future Absence for a Single Date

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  1. In the wizard, answer “No” to “Will this absence span multiple days?”
  2. Select the date the student will be absent.
  3. (Optional) Clear All Day to specify start and end times if the absence does not cover the entire day.
  4. (Optional) Enter a comment explaining the reason for the absence.
  5. (Optional) Enable Excused Absence to automatically mark the absence as excused when attendance is recorded.
  6. Select Save & Close to submit or Cancel to discard.

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All Day vs. Specific Hours

  • When All Day is checked, all class enrollments on the selected dates will be affected.
  • When specific start and end times are entered, only the classes meeting within that time window will be marked absent.

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Troubleshooting & FAQs

  • Can I edit or delete a future absence?
    • Yes. Open the student’s Attendance view, select the Absences tab, then locate the absence and choose Edit or Delete.
  • What if the wrong classes are affected?
    • Ensure that All Day is unchecked and that the correct start and end times are entered.

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Need more assistance?

Customer support is available at 1-877-554-6776 Mon - Fri, 9 am to 9 pm (CT) and Sat, 9 am to 6 pm (CT).