IN BRIEF
Use the party booking edit options to move an existing party to a different date, station, and time slot. When you update the booking, iClassPro removes the original booking details and saves the party with the new selections.
Overview
If a family needs to move a booked party to another date, you can update the existing party booking instead of canceling and creating a new one manually.
When you edit the booking, the System verifies each updated selection to confirm that the new party station, date, time slot, party package, and add-ons are still valid for the updated booking details. This helps ensure that the new party setup matches the available party schedule and package rules.
You should review the party totals before saving, since changing the party date, station, time slot, package, or add-ons may result in additional charges or payments.
Accessing the Feature
- From the main navigation menu, select Parties.
- Locate the existing party booking using the available filters or search options.
- Select the pencil/edit icon to open the party booking details.
Step-By-Step Instructions
- Navigate to the Parties page.
- Use the filters or search function to locate the existing party booking.
- Select the pencil/edit icon to edit the party details.
- Choose the new party station, date, and time slot.
- Confirm the selected party package.
- Confirm any add-ons for the party.
- Review the party totals to determine whether the updated booking requires additional charges or payments.
- Save the changes to the booking.
Important Notes
- When editing an existing party booking, the System verifies details as they are changed.
- The System checks that selected options remain valid based on the new date, party station, and time slot.
- Changing the party booking may affect the party package, add-ons, totals, charges, or payments.
Troubleshooting & FAQs
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Can I move a party without canceling the original booking?
- Yes. Edit the existing party booking from the Parties page, then update the party station, date, and time slot.
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Why do I need to confirm the party package and add-ons again?
- The System verifies that the selected package and add-ons are still valid for the new date, party station, and time slot.
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Will moving the party affect the total amount due?
- It can. Review the party totals before saving the booking to confirm whether the updated party requires additional charges or payments.
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What should I do if the new date or time slot is not available?
- Review the available party station, date, and time slot options. The System only allows selections that are valid for the updated booking details.