IN BRIEF
Proration in iClassPro adjusts tuition based on the number of enrolled days within a billing period when an enrollment begins after the start of the billing cycle or ends before the cycle concludes. The System calculates proration automatically using enrollment start/drop dates and any applicable Blackout Schedules. Canceling individual class dates does not affect proration.
Overview
Proration allows the System to discount or adjust tuition depending on when a student starts or drops a class relative to the billing period. Proration is calculated as a ratio of enrolled days to billable dates within the calendar month or session/rolling session, depending on the associated Billing Schedule setting.
- Proration applies only when:
- An enrollment begins after the billing period starts.
- An enrollment drops before the billing period ends.
- A Blackout Schedule is attached to the class and proration is enabled.
- Proration does not apply when:
- Class dates are canceled. Canceled dates do not change proration calculations and simply mark the class as not held.
Accessing the Feature
Configuring Billing Schedules
Billing Schedules determine whether proration uses the calendar month or the session/rolling session based on the selected Billing Cycle.
To edit a Billing Schedule:
- Navigate to SETTINGS>SETUP>CLASS SETTINGS.
- Expand the Billing Schedules section.
- Select the pencil/edit icon next to the Billing Schedule you wish to edit.
Enabling/Disabling Proration for a specific class
- Navigate to the CLASSES page
- Select the pencil/edit icon next to the class you wish to edit.
- Navigate to the Billing tab.
Enabling/Disabling Proration for specific Blackout Schedules
- Navigate to SETTINGS>SETUP>GENERAL SETTINGS>BLACKOUT SCHEDULES.
- Select the pencil/edit icon next to the Blackout Schedule you wish to edit.
Step-by-Step Instructions
Configure the Billing Schedule
Billing Schedules determine whether proration uses the calendar month or the session/rolling session based on the selected Billing Cycle:
-
Force Month
- Prorates tuition over all billable dates in the actual calendar month.
- Tuition is adjusted by the percentage of remaining class dates in the month.
- Example: A class has five dates in a month; a student starting one week late (after one date) is charged 80% (4/5) of tuition.
-
Force Month as 4 Weeks
- Treats every billing period as four weeks, regardless of the number of actual class dates.
- Proration only applies when billing days drop below what is expected for four weeks.
- Example: If a month has five class dates, the System charges full price unless the student missed at least two dates (resulting in 3/4 tuition).
-
Month/Session
- Uses the session/rolling session dates to calculate proration.
- If sessions are not used for the class, the behavior defaults to Force Month.
Monthly examples:
- Class meets four times; student starts week two = 75% tuition (3/4).
- Class meets five times; student starts week two = 80% tuition (4/5).
Session example:
- Class has ten total session dates; student begins week three = 70% tuition (7/10).
Enable Proration on the Class
- Navigate to the Classes page.
- Select the pencil/edit icon to open the class.
- Navigate to the Billing tab.
- Enable Allow Proration.
- For Flat Rate Classes, proration uses the percentage of remaining class dates multiplied by tuition.
- For Hourly or Timeslot Classes, the System ignores any hours or timeslots missed due to late enrollment or early drop.
NOTE: Proration can be enabled/disabled for multiple classes at once by using the Class Quick Edit tool.
Enable Proration for specific Blackout Schedules
- Navigate to SETTINGS>SETUP>GENERAL SETTINGS>BLACKOUT SCHEDULES.
- Select the pencil/edit icon next to the Blackout Schedule you wish to edit.
- For Blackout Schedules set to affect "Billing Only" or "Both", choose whether you wish to enable Proration.
NOTE: Blackout Schedules set to affect "Closures only" do not allow Proration.
Troubleshooting & FAQs
-
Do canceled class dates affect proration?
- Canceled dates do not change prorated tuition. They only indicate that a class will not be held and may allow staff to issue makeup tokens. Only enrollment start/drop dates and Blackout Dates impact proration.
-
How do Blackout Schedules interact with proration?
- Blackout Schedules are linked to a class through its Program.
- Proration must be enabled on the class for Blackout Schedules to affect tuition.
- For Flat Rate Classes:
- By default, Blackout Dates reduce billable days, lowering tuition proportionally.
- Example: Five total class dates with one blackout = 80% tuition (4/5).
- To prevent discounting for blackout dates, enable Disable Proration for Blackout Dates within the Blackout Schedule.This distributes full tuition across the remaining dates, ignoring the blackout date.
- By default, Blackout Dates reduce billable days, lowering tuition proportionally.
- For Hourly or Timeslot Classes:
- Blackout Dates cause the System to ignore hours that fall on blackout days.
- For Flat Rate Classes:
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Where can I learn more about creating Blackout Schedules?
- For instructions on how to create Blackout Schedules and how they affect proration, see How Do I Create a Blackout Schedule?