How Do I Clear my Browser History? – iClassPro Support

IN BRIEF
Clearing your browser history and cached files helps ensure that you are viewing the most current and accurate information while using iClassPro. This is especially important if you notice outdated data, display issues, or recent System updates not appearing as expected.

Overview
Accessing the Feature
Step-by-Step Instructions
Troubleshooting & FAQs
Related Articles

Overview

Web browsers store temporary files—commonly referred to as cache—to help pages load faster on future visits. While this can improve performance, it can also cause issues when a website has been updated and the browser continues to rely on outdated stored data.

By clearing your browser history and cached files, you force the browser to reload pages using fresh data. This may cause pages to load slightly slower the first time, but it ensures that the information displayed is accurate and up to date.

As a web-based System, iClassPro relies on your browser to display recent changes and updates correctly. Clearing your browser history is a recommended first troubleshooting step if you encounter unexpected behavior.

For best performance, iClassPro recommends using the latest version of Microsoft Edge (Chromium), Google Chrome, or Mozilla Firefox.

Accessing the Feature

Instructions for clearing the cache vary by browser. Refer to the section below that matches the browser you’re using.

Step-by-Step Instructions

Clearing History in Microsoft Edge (Chromium)

Select the Settings and more icon (three dots) in the upper-right corner of the browser.
Select Settings.
Select Privacy, search, and services.
In the Clear browsing data section, select Choose what to clear.
For Time range, select All time.
Review the available options.
1. Cached data is the most important item to clear.
2. Clearing browsing history, download history, or cookies is optional.
Select Clear now.
Once the process completes, refresh the page.

Pro Tip: Use CTRL + SHIFT + Delete to open the Clear browsing data options directly and skip to the clearing step.

Clearing History in Google Chrome

In the upper-right corner of Google Chrome, select the Menu icon (three dots or three lines, depending on version).
Hover over History, then select History from the submenu.
Select Clear browsing data.
In the Clear browsing data dialog:
1. Set the time range to Beginning of time.
2. Review the available options.
  1. Cached images and files is the most important option.
  2. Clearing browsing history, download history, or cookies is optional.
Select Clear browsing data.
Once the process completes, refresh the page.

Note: Clearing cached files removes stored website data used to load pages more quickly, ensuring the next load uses updated information.

Pro Tip: Use CTRL + SHIFT + Delete to open the Clear browsing data dialog directly.

Clearing History in Mozilla Firefox

In the upper-right corner of Firefox, select the Library icon (row of books).
Select History.
Select Clear recent history.
In the Clear all history dialog:
1. Set the time range to Everything.
2. Review the available options.
  1. Cache is the most important option.
  2. Clearing browsing & download history, form & search history, or cookies is optional.
Select Clear now.
Once the process completes, refresh the page.

Note: Clearing cache removes stored files used to load websites more quickly, ensuring updated content is displayed.

Pro Tip: Use CTRL + SHIFT + Delete to open the Clear all history dialog directly.

Clearing History in Safari (macOS)

Select Safari in the upper-left corner of your screen, next to the Apple menu.
If the Develop menu is not enabled:
1. Select Preferences.
2. Select Advanced.
3. Enable Show Develop menu in menu bar.
4. Close Preferences.
From any Safari window, select Develop.
Select Empty caches.
Refresh the page.

Note: Safari does not display a confirmation message when the cache-clearing process is complete.

Pro Tip: After enabling the Develop menu, use Command + Option + E to empty caches without opening the menu.

Troubleshooting & FAQs

Why am I still seeing outdated information after refreshing the page?
- Refreshing alone may not remove cached files. Clearing your browser cache forces the page to reload using updated data.
Will clearing my browser history delete saved passwords or bookmarks?
- Bookmarks are not removed when clearing cached files. Saved passwords are only removed if you explicitly select that option.
How often should I clear my browser cache when using iClassPro?
- Clearing cache is recommended whenever you notice display issues, outdated information, or after major System updates.