IN BRIEF
The "My Schedule" area in the Staff Portal allows instructors to view all classes, camps, and appointments they are assigned to. From this view, instructors can also access Attendance and Skill Evaluation features, or reschedule certain appointments directly.
Overview
The "My Schedule" view in the Staff Portal displays a daily list of all assigned classes, camps, and appointments. It includes details such as event name, schedule, enrolled students, and access to quick tools for marking attendance or updating skills.
Instructors can filter results by date, zone, or program to quickly find specific events.
Accessing the Feature
- Log in to the Staff Portal.
- Select the menu icon (three horizontal lines) in the upper right-hand corner.
- Choose "My Schedule" from the menu list.
The "My Schedule" page will display your scheduled events for the current date by default.
Step-by-Step Instructions
Available Filters
Use the filters on the left-hand side of the screen to refine the events displayed:
-
Date – Limits results to events scheduled on the selected date.
Note: This filter defaults to the current date. - All Zones – Allows you to select one or more Zones to show only events associated with those areas.
- All Programs – Allows you to select one or more Programs to show only events linked to those Programs.
-
Advanced Options
- Show if no enrollments – Enable to include events with no active enrollments/bookings. Disable to hide them.
Scheduled Events
The right-hand side lists all events (classes, camps, or appointments) you are assigned to that meet the selected filter criteria. Each entry includes:
-
Quick Actions
- Skills – Opens the Skill Evaluation interface for that event.
- Attendance – Opens the Attendance interface.
- Event Name – Displays the event’s title.
- Students – Shows the number of enrolled students/bookings.
-
Schedule – Displays the day and time of the event.
- NOTE: For appointments, the time is hyperlinked. Selecting it opens the edit dialog for that timeslot, where you can adjust or confirm details.
Viewing Event Details
Selecting the Event Name opens a summary window displaying:
- Name
- Service (appointments only)
- Zone
- Level (classes only)
- Schedule
- Instructor(s)
- Gender
- Minimum age
- Maximum age
- Maximum occupancy (appointments only)
Rescheduling an Appointment from the "My Schedule" View
To reschedule an appointment directly from the "My Schedule" view:
- Go to "My Schedule" and adjust filters as needed to find the appointment.
- Click the hyperlinked Schedule time to open the Edit Timeslot window.
- Select new start and end times for the appointment.
- Note: You can only reschedule within the same day from this view. To move an appointment to a different date, use the Office Portal or Customer Portal/Mobile App instead.
- If desired, enable "Send Reschedule Email" to notify families of the change.
- The System will use the template located under SETTINGS>SETUP>GENERAL SETTINGS>COMMUNICATION TEMPLATES>iClassPro>"Appointment Rescheduled".
- Select SAVE to confirm changes.
Troubleshooting & FAQs
-
Why can’t I see my scheduled events?
- Confirm that your filters (Date, Zone, and Program) are set correctly and that you are listed as an instructor for those events.
-
Can I reschedule an appointment for a different date?
- Not from the Staff Portal. You must use the Office Portal or Customer Portal/Mobile App to move appointments to another date.
-
How do I email families about a reschedule?
- Enable the “Send Reschedule Email” option when editing the timeslot. The System will automatically use the default reschedule email template.