What is the Gateway Transactions Report (FIN-24)?

IN THIS ARTICLE:
Learn about the Gateway Transactions Report (FIN-24), its filter options, and how to generate it.

Currently, this report is only available for specific customers using the Stripe Payment Gateway in Canada, UK, Singapore, and Hong Kong.

What is the Gateway Transactions Report?

The Gateway Transactions Report is a list of historical gateway transactions that were created within a specified date range. The report includes the date of the transaction, the transaction ID, the family name associated with the transaction, account location at which the transaction was processed, original transaction amount, any fees taken, final settlement amount, transaction status, and an indicator showing whether the transaction is linked to a specific payment entry on the family ledger.

NOTE: This report can only be generated from the Gateway Transactions View accessible from the TRANSACTIONS page.

Available Formats

The Gateway Transactions Report is available in either HTML, PDF, XLS or CSV format.

Available Filters

General Filters

  • FROM/TO DATES: the system will only show transactions with a “Transaction Date” that falls within these days.
  • LOCATIONS: selecting one or more specific Location(s) limits results to include only transactions associated with the selected Location(s).
  • PAYMENT STATUS: selecting one or more specific Payment Status(es) limits results to include only transactions associated with the selected Payment Status(es).
    • Pending
    • Canceled
    • Failed
    • Complete
    • Other
  • CHOOSE BATCH ID: selecting one or more specific Batch ID(s) limits results to include only transactions associated with the selected Batch ID(s).

Display Options

  • Show only transactions not linked to Family Ledger: if enabled, limits results to include only transactions that are not linked to a specific payment entry on the family ledger.

Need more assistance?

Customer support is available at 1-877-554-6776 Mon - Fri, 9 am to 9 pm (CT) and Sat, 9 am to 6 pm (CT).