How Do I Enable "Guided Access" Mode for the iClassPro Kiosk App?

Learn about "Guided Access" mode for iOS and why we recommend that it is enabled on devices running the iClassPro Kiosk App.

Why do I need to enable "Guided Access" mode?

When using an iPad or other iOS device as a customer-facing kiosk. it is recommended that you enable “Guided Access” mode. Guided Access limits an iOS device to a single application to prevent unwanted app or web-browser usage.

Setting Up Guided Access 

  1. Navigate to your "Guided Access" setting.
    • In the latest version of iOS, this is located under SETTINGS>ACCESIBILITY>GUIDED ACCESS.
      • If you are using an older version of iOS, this may be under SETTINGS>GENERAL>ACCESIBILITY>GUIDED ACCESS
  2. Turn on Guided Access.
  3. Tap “Passcode Settings”, then tap “Set Guided Access Passcode.”
  4. Enter a passcode (be sure to remember this)

To prevent the screen from sleeping in Guided Access Mode (iOS 12.1.1 - 12.4)

  1. Go to Settings > General > Accessibility > Guided Access
  2. Enable "Mirror Display Auto-Lock".
  3. Exit the Settings menu.

Starting a Guided Access Session

  1. Open the iClassPro Kiosk app
  2. Triple click the Home button (for iPad Pro devices without a Home button, triple click the power button.
  3. Tap Start 

Exiting a Guided Access Session

  1. Triple click the Home button (for iPad Pro devices, triple click the power button)
  2. Enter the Guided Access passcode you selected
  3. Tap End

You will need to restart a Guided Access Session every time you exit it.

Need more assistance?

Customer support is available at 1-877-554-6776 Mon - Fri, 9 am to 9 pm (CT) and Sat, 9 am to 6 pm (CT).