IN THIS ARTICLE:
Learn how to drop a class enrollment in the Office Portal using various methods.
Dropping Individual enrollments
To drop an individual enrollment:
- From the FAMILIES, STUDENTS, OR CLASSES page, click on the Enrollments icon, then click the Drop button next to the enrollment you wish to drop.
- From the ENROLLMENTS page, click the Actions icon (circle with three dots) to the left of the enrollment, then choose Drop Enrollment.
From the Drop Enrollment window that opens:
- Enter a Drop Date for the enrollment.
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NOTE: The student will remain enrolled until 11:59pm on the selected date. If you wish to drop the enrollment immediately, you may need to set this date to the day before the current date (if allowed).
- If this date is left blank, the system will automatically set the drop date on the previous enrollment as the day before the new enrollment starts. If you wish to specify an earlier drop date, enter this date in the Drop Date for Previous Class field.
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NOTE: The student will remain enrolled until 11:59pm on the selected date. If you wish to drop the enrollment immediately, you may need to set this date to the day before the current date (if allowed).
- Assign a Drop Reason (if required).
- Add any Drop Notes (optional).
- Click Save & Close to save the details and drop the enrollment.
ALTERNATE METHOD: wherever it is available, you can click the pencil/edit icon next to an enrollment, then add a drop date and drop reason (if required). Be sure to save your changes.
Using the "Drop All" tool
- Navigate to the CLASSES Page.
- Find the class from which you wish to drop all students.
- Click on the Enrollments icon.
- Click the Drop All button.
- From the Group drop-down, select the group of students you wish to drop:
- All – Drops all currently enrolled and waitlisted students, as well as any students with a future-dated enrollment (includes active, makeup, trial, single day).
- Current – Only drops currently enrolled and waitlisted students. (This option is selected by default.)
- Future – Only drops students with a future-dated enrollment (includes active, makeup, trial, single day).
- Enter a Drop Date for the enrollments (defaults to current date).
- NOTE: The students will remain enrolled until 11:59pm on the selected date. If you wish to drop the enrollments immediately, you may need to set this date to the day before the current date (if allowed).
- Assign a Drop Reason (if required).
- Add any Drop Notes (optional).
- Enable Send Drop Email if you wish to send a notification to the families.
- Click Save & Close to save the details and drop the enrollment.