What is the Family Full Ledger Report? – iClassPro Support

IN BRIEF
The Family Full Ledger Report provides a complete record of all financial activity on a single family account. It includes every charge, payment, and credit recorded during a selected time period—or across the entire lifetime of the account—and can be generated or emailed directly from the family’s full ledger view.

Overview
- What the report includes
Accessing the Report
Step-by-Step Instructions
Troubleshooting & FAQs
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Overview

The Family Full Ledger Report is designed to give families and administrators a clear, itemized view of all financial transactions on an account. This report is commonly used for account reviews, reconciliation, or providing families with official documentation of their full payment and charge history.

What the report includes

All charges applied to the family account.
All payments and credits, including unapplied amounts.
Running balances based on the selected date range.
Location indicators showing where each charge or payment was recorded.

Accessing the Report

The Family Full Ledger Report is generated from an individual family account.

Go to the FAMILIES page.
Locate and select the family whose ledger you want to review.
Select the Currency Symbol icon to view recent ledger activity.
Select View Full Ledger.

Step-by-Step Instructions

Generating the Report

The Family Full Ledger Report can be generated from the full ledger view on any family account.

Go to the FAMILIES page and locate the family for whom you wish to generate a Full Ledger Report.
Click the Currency Symbol icon to view the most recent ledger transactions.
Click on View Full Ledger.
Under the "More Actions" menu, click Generate Full Ledger Report. This will open the report filters.
- DATE METHOD: determines the date range to be used when generating the report. (NOTE: running the report for a limited date range -- i.e., any option except "All Ledger Data" -- will use the account balance on the report start date to calculate ledger activity during the defined date range. This includes any unapplied payments/credits on the start date of the report.)
  - All Ledger Data - shows all ledger information from the time the family's account was created to present.
  - From Start Date to End Date - allows you to enter a specific date range for ledger data to be shown.
  - Month of Start Date - only includes charges/payments within a month of the specified start date.
  - Year of Start Date - only includes charges/payments within a year of the specified start date.
- DISPLAY OPTION
  - Landscape - if enabled, the report will generate in Landscape (instead of the default Portrait orientation).
Adjust the filters to a time frame or use the default filters to get all ledger history for that family.
Generate the report in whichever format works best for you.
The report will generate and be available for download in your Background Tasks. Click the down arrow to download the document if necessary and open the file

Emailing the Report

The Family Full Ledger Report can also be emailed generated from the full ledger view on any family account.

Go to the FAMILIES page and locate the family for whom you wish to generate a Full Ledger Report.
Click the Currency Symbol icon to view the most recent ledger transactions.
Click on View Full Ledger.
Under the "More Actions" menu, click Email Full Ledger Report. This will open the report filters.
- DATE METHOD: determines the date range to be used when generating the report.
  - All Ledger Data - shows all ledger information from the time the family's account was created to present.
  - From Start Date to End Date - allows you to enter a specific date range for ledger data to be shown.
  - Month of Start Date - only includes charges/payments within a month of the specified start date.
  - Year of Start Date - only includes charges/payments within a year of the specified start date.
- DISPLAY OPTION
  - Landscape - if enabled, the report will generate in Landscape (instead of the default Portrait orientation).
- RECIPIENT: the email address the report will be sent to. (iClassPro will automatically populate this field with the primary email address on the account.)
- REPLY-TO ADDRESS: the email address that will be used as the recipient if parents send a reply to the email. This field is automatically populated with the Location email address for your account, but can be edited as needed.
- (Optional) Select a predefined Email Template to use.
  - Selecting a template will automatically fill in the Subject and Email Body.
- Enter a Subject for the email.
  - Skip this step if you selected an Email Template
- Add your message (text) in the Email Body.
  - Skip this step if you selected an Email Template
- Click Send Email. The Full Ledger Report will automatically be sent with the email as a PDF attachment.

Example

There will be an indicator in the date field to show the location ID where the payment/charge was recorded. A key for these indicators is located at the bottom of the report, to the left of the totals.

Troubleshooting & FAQs

Why does the balance at the beginning of the report not show zero?
- When using a limited date range, the System carries forward the account balance from the report start date. This includes any unapplied payments or credits that existed at that time.
What do the symbols next to dates mean?
- Each symbol indicates the Location ID where the charge or payment was recorded. A key explaining these indicators appears at the bottom of the report, to the left of the totals.
Can I send the report in Excel format by email?
- No. When emailing the report, it is always sent as a PDF attachment.