Using the Audit Log

What is the Audit Log?

The Audit Log in iClassPro is a tool available to the business owner and admin users that allows the user to see actions taken by staff members within iClassPro and also certain types of Parent Portal actions such as new accounts and enrollments.

How is it used?

Go to Settings > Audit Log to access the audit log. 

Note: Only staff members that are part of the admin user group or who have been granted advanced permissions to do so have access to the audit log.

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You can search by:

  • Name (Staff or Customer)
  • Username
  • Date (mm/dd/yyyy)
  • Action Details (delete, update, create, payment, charge, etc.)

You can also combine information in your search! (01/01/2015 5:10 pm admin deleted Smith)

There are also filters available to further limit results by:

  • Date range
  • Specific staff user(s)
  • Activity source (Office/Staff/Parent Portal)

NOTE: While there are no report available for the audit log, results can be copied/pasted into Excel if needed.

Need More Assistance?

Call us at 877-554-6776. Our business hours are Mon-Fri 9am-9pm Central Standard Time.