IN BRIEF
Camp Types allow administrators to organize camps into clearly labeled sections within the Customer Portal, making it easier for families to browse and register. While all camps continue to be managed together on the staff side, Camp Types control how those camps are grouped and displayed to customers during online registration.
Overview
Camp Types are designed to improve how camps appear in the Customer Portal without changing how camps are managed internally. Many class-based businesses offer multiple types of short-term programs, such as summer camps, holiday camps, clinics, and special events. Camp Types allow administrators to group these offerings into separate, clearly labeled sections with customizable titles.
On the staff side of the System, all camps continue to appear together on the Camps page, regardless of which Camp Type is assigned. Existing camps can be sorted into newly created Camp Types, and new camps can be assigned a Camp Type during setup.
Additional functionality includes the ability to filter camps by Camp Type on the Camps page. Administrators can select one, multiple, or all Camp Types using the Camp Type filter to quickly locate specific camps.
Accessing the Feature
Camp Types are managed through Camp Settings.
- From the main navigation menu, go to SETTINGS>SETUP.
- Expand the CAMP SETTINGS section.
- Expand the Camp Types area.
Step-by-Step Instructions
Step 1: Create Camp Types in Your Settings
- Either click Add Camp Type or click the pencil/edit icon to the left of an existing camp type to edit.
- Enter a Name for your Camp Type, providing both the plural and singular titles.
- If only one camp of the Camp Type is active, the system will display the singular form for the tile/heading on the Customer Portal. If multiple camps of that type are active, it will use the plural form.
- Assign a Charge Category to be assigned to any tuition charges that are created for enrollments in camps associated with this Camp Type.
- If desired, assign an Image to the camp type. This image will be shown in the Customer Portal to access a list of camps using that particular type. The recommended image size for camp types is 400px x 200px.
- Click Save.
Step 2: Adding/Editing Camp Types on Camps
- Go to the Camps page.
- Find the camp you would like to edit (Camps must be edited individually).
- Click the pencil icon to edit the camp.
- Use the Camp Type drop-down to select a camp type.
- Save the changes.
Step 3: View your Customer Portal to see the Changes
- Preview your Customer Portal by going to https://portal.iclasspro.com/[account_name].
- NOTE: [account_name] will be replaced by your unique iClassPro account name.
- Go to BOOKINGS and look for the new camp types to be displayed.
Note: Camps must be set to show online in both locations below for Camp Types to appear:
- On the "Customer Portal" tab for individual camps.
- SETTINGS>CUSTOMER PORTAL>OTHER SETTINGS>GENERAL SETTINGS.
Troubleshooting & FAQs
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Do Camp Types change how camps are managed on the staff side?
- No. All camps continue to appear together on the CAMPS page. Camp Types only affect how camps are grouped and displayed in the Customer Portal.
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Can I assign more than one Camp Type to a camp?
- No. Each camp can only be assigned to one Camp Type.
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Why are there both singular and plural forms of the Camp Type?
- If only one camp of the Camp Type is active, the system will display the singular form for the tile/heading on the Customer Portal. If multiple camps of that type are active, it will use the plural form.
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Why are my Camp Types not showing in the Customer Portal?
- Confirm that the camp is set to show online in its Individual Camp Settings and that Show camps and allow visitors to register for them is enabled under SETTINGS>CUSTOMER PORTAL>OTHER SETTINGS>GENERAL SETTINGS.