IN BRIEF
Images can be used in Email Blasts to help brand messages, highlight important information, and draw attention to upcoming events. To ensure images display correctly and avoid spam filtering, images must be uploaded to the iClassPro server before being inserted into an email.
Overview
Images are effective visual elements in Email Blasts and are commonly used for logos, announcements, and promotions. However, pasting images directly into an email can cause display problems in some email clients and may result in the message being flagged as spam due to external image hosting.
To prevent these issues, images should always be uploaded directly to the iClassPro server and inserted using the Email Blast Wizard. This ensures consistent display across email clients and devices.
Supported Image Formats
iClassPro supports the GIF, JPG/JPEG, or PNG image formats for in-line viewing (i.e., the image will be automatically displayed within the Email Blast when it is viewed by your customers).
Accessing the Feature
Images are added while composing an Email Blast.
- Navigate to the page from which you wish to send email and select the recipients you want to email.
- Select the Email icon from the Quick Tools at the bottom of the screen to open the Email Blast Wizard.
Step-by-Step Instructions
Uploading a New Image to an Email Blast
- In the Email Blast Wizard, place your cursor in the email body where the image should appear.
- Select the Upload Image button in the editor toolbar.
- In the Image Properties window, select the Upload New Image button.
- Browse to and select the image file on your device.
- Once uploaded, review the image preview and adjust settings as needed:
- Alignment relative to email text.
- Alternative text for recipients whose email clients do not display images.
- Image dimensions and spacing.
- Select Insert Image to insert the image into the email.
Image Size Recommendations
- Recommended width: 450–500 pixels.
- Typical email layouts range from 550–600 pixels wide on desktop.
- Most mobile email readers display content at approximately:
- 300–320 pixels wide in portrait mode.
- Up to 480 pixels wide in landscape mode.
- While some devices automatically resize emails, many do not; designing with mobile widths in mind helps ensure readability.
Inserting a Previously Uploaded Image
Images uploaded to the server can be reused in future Email Blasts.
- Open the Email Blast Wizard.
- Place your cursor in the email body.
- Select the Upload Image button.
- In the Image Properties window, select Show More.
- Locate the previously uploaded image and select Use beneath the image.
- If the image you wish to use does not appear in the list of recent images, click Show More to browse additional images.
- If the image you wish to use does not appear in the list of recent images, click Show More to browse additional images.
- Adjust image settings if needed, then select OK to insert it into the email.
Troubleshooting & FAQs
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Why should I not paste images directly into an Email Blast?
- Pasted images may not display correctly in all email clients and can increase the risk of emails being flagged as spam due to external image references.
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Which image formats are supported for Email Blasts?
- iClassPro supports GIF, JPG/JPEG, and PNG formats for inline image display.
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Why does my image look too large on mobile devices?
- Images wider than recommended mobile display sizes may not resize automatically on all devices. Using images between 450 and 500 pixels wide provides the best balance for desktop and mobile viewing.
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Can I reuse the same image in multiple Email Blasts?
- Yes. Once an image is uploaded to the server, it can be selected from the list of recent images, or by clicking Show More to browse all uploaded images.