How Do I Configure the Marketing and Branding Settings? (Other Settings)

IN THIS ARTICLE:

Learn how to configure your Customer Portal Marketing and Branding section, which focuses on your marketing needs (as opposed to your main Customer Portal settings, which handles visual branding).

You can view more information about the Marketing and Branding options below:

Show Mobile App Download Links

Enables/disables links to the Customer Portal Mobile App from showing on the Customer Portal. These links will be displayed in the Menu drop-down.

Kiosk Logo

The kiosk logo is a smaller image that is currently used on the Check-In Kiosk. We recommend using a 600px by 600px image (square) for the best display (the image will automatically be resized as needed).

Google Analytics/Google Tag Manager

When using Google Tag Manager, we encourage you to set up your Google Analytics tag inside of your tag manager workspace and remove the tracking ID from the iClassPro "Google Analytics" field.

Including both a Google Analytics tracking ID and a Google Tag Manager ID in your iClassPro settings may result in duplicate events being logged.

Google Analytics

A Google Analytics or Universal Analytics key from Google can be entered here to help track traffic from your website to the Customer Portal inside of your Google Analytics account’s reports. 

Google Tag Manager

A Google Tag Manager ID can be entered here if desired. Please note that if you use Google Tag Manager for services other than Google, Facebook or Hotjar, you will need to submit a support ticket to have the associated domain enabled in our database.

NOTE: iClassPro's content security policy limits which sources can be used to reference external code in the Customer Portal. If you have questions about whether the product you are using is supported, please contact our Support Team at .

At this time, iClassPro only triggers Google Analytics/Google Tag Manager Events for individual page views and a "checkout-complete" event action via the web-based Customer Portal. (Actions completed via the Mobile/Branded App are not included).

Google Enhanced eCommerce tag events are supported for “Add to cart”, “Remove from cart”, and “Checkout” events.

After making any changes to these settings, click “Save Settings”.

Need more assistance?

Customer support is available at 1-877-554-6776 Mon - Fri, 9 am to 9 pm (CT) and Sat, 9 am to 6 pm (CT).