IN BRIEF
The Family With Same Primary Emails for Login Report (FAM-12) generates a list of families that have the same primary email address assigned for login purposes. Administrators can use this report to identify duplicate primary login emails, review guardian email assignments, and determine whether affected families have active enrollments.
Overview
The Family With Same Primary Emails for Login Report (FAM-12) helps administrators locate families that share the same email address as their primary login email. This can help identify duplicate email assignments that may affect guardian login access or family account management.
The report includes the following fields:
- Guardian First Name — the first name of the guardian associated with the family
- Guardian Last Name — the last name of the guardian associated with the family
- Primary Email Address — the email address marked as primary for login
- Unassigned Email Status — whether the email address appears as unassigned
- Active Enrollments — whether the family has active enrollments
The report sorts results alphabetically by Primary Email Address.
NOTE: This report reflects family information as of the date and time the report is generated.
Accessing the Report
- From the main navigation menu, go to Reports.
- Locate Family With Same Primary Emails for Login Report (FAM-12).
- Select the magnifying glass next to the report number to generate the report.
Step-by-Step Instructions
Available Filters
Because of the nature of this report, there are no available filters. Selecting the magnifying glass automatically generates the report based on the current family information in the System.
Generating the Report
The Family With Same Primary Emails for Login Report (FAM-12) automatically generates in HTML format because it is intended for quick reference. While you cannot export it directly from iClassPro in another format, you can use a virtual printer to save the generated report as a PDF if needed.
Using a Virtual Printer
- A virtual printer allows you to save the generated Family With Same Primary Emails for Login Report as a PDF instead of sending it to a physical printer.
- Available options depend on the browser, operating system, and printer settings used by your organization.
- Common browser print options may include saving as PDF, printing to a network printer, or sending the document to another configured print destination.
Troubleshooting & FAQs
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Why are there no filters for this report?
- This report automatically checks current family records for shared primary login email addresses. Because it runs against the current family information in the System, it does not require filters.
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Why does the report generate immediately when I select the magnifying glass?
- The report does not require filter selections. Selecting the magnifying glass automatically generates the report using the current family information.
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What format does the report use when it first opens?
- The report automatically opens in HTML format for quick reference.
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Can I export the report after it opens?
- You cannot export it directly from iClassPro, but you can use a virtual printer to save the generated report as a PDF if needed.