How Do I Generate a Processing Statement? (Merchant Portal)

Learn how to generate a processing statement in the Merchant Portal.

NOTE: This document only applies to customers in the United States who are using iClassPro Payment Services.

What information is included?

A monthly statement shows a summary of total sales, refunds, chargebacks, eCheck returns, adjustments and processing fees within the selected calendar month.

The statement also contains individual entries listing all transfers that occurred within the month, account fees, chargebacks and eCheck returns, card brand assessment fees and summaries of eCommerce/Online transactions and Terminal transactions for the month.

Available formats

Statements are automatically generated in PDF format.

How do I generate a statement?

  1. Click on the STATEMENTS button.
  2. Locate the statement you need to generate and click the DOWNLOAD button next to it.
  3. Your statement will download.  Depending on your browser settings, you may be prompted to choose a download location or it may automatically save to your "Downloads" folder.

Need more assistance?

Customer support is available at 1-877-554-6776 Mon - Fri, 9 am to 9 pm (CT) and Sat, 9 am to 6 pm (CT).