IN THIS ARTICLE:
Learn about search options available to locate family, student and staff member accounts, including tips to improve your results when searching by name, phone number, email address, or Association ID.
- Available search options
- Searching By name
- Searching by phone number
- Searching by email address
- Searching by Association ID
Available search options
The search field on the family and student pages allows you to find families and students in your account by the following information:
- On Family List Page:
- First and Last Name (Guardian 1 and 2)
- Phone Number (1st and 2nd Phone Number)
- Email Address (1st and 2nd Email Address)
- On Student List Page:
- First and Last Name of Student
- Phone Number (1st and 2nd Phone Number)
- Association ID
- On Staff Page:
- First and Last Name of Staff
- Phone Number (1st and 2nd Phone Number)
- Email Address (1st and 2nd Email Address)
Searching By name
When searching by a name, you can type in any letters in the name and your results will include only families or students that have a first or last name containing with those letters. For example, if you type in the search 'th', you will only get first or last names containing those letters, like 'Thompson', 'Martha', or 'Kenningsworth.'
Searching by phone number
You can type in any digits of the phone number to search. For example, you can search by the area code, the prefix, or the last four digits of the number and you will get results.
Searching by email address
You can type in any part of a client's email address and get results. For example, you can type '@aol.com' or jsmith to find a client by their email address. Search by email address does not work on the student page.
Searching by Association ID
Commonly used to track membership numbers or organization ID's, you can search by any text entered in the association ID field on the student page. This text can include numbers or letters.