IN THIS ARTICLE:
Learn about the Autopilot Activity and Audit Logs and how to interpret them.
Activity View
Whenever a workflow is triggered, the system will create an entry in the Activity view so the workflow process can be reviewed:
- CANCELED worklows will be indicated by a prohibition symbol ("no symbol").
- SUCCESSFUL workflows will be indicated by a checkmark in a green circle.
- FAILED workflows will be indicated by an "X" in a red circle.
Staff can click on the workflow title to view the Timeline of triggers and actions, along with Requests sent and the Response received from the system.
The "Request" and "Response" sections can be expanded for additional details.
NOTE: When using filtered workflows, it is important to note that:
-
If NO families are found to meet the filter criteria, the workflow will be marked as successful and no communications will be sent.
- However, the Activity Log will reflect that there were no families found that matched the criteria for the search.
-
If ALL families are determined to meet the filter criteria, the workflow will be marked as failed and no communications will be sent. This is because using filters generally should not include all families in the results and usually indicates that something went wrong.
- However, the Activity Log will reflect this so staff know that they need to update the workflow to further limit their search criteria.
Audit Logs
The Autopilot-specific Audit Log entries reflect changes made to workflows. Any actions triggered by the workflow (such as communications being sent) will be recorded in iClassPro's full Audit Log (accesible via the User Menu).
The Autopilot-specific Audit Log will reflect the following actions taken within the context of certain workflows or actions:
- Created
- Deleted
- Disabled
- Enabled
- Updated