Hi! It sounds like you have a charge with multiple line items meaning that you would have to click the down arrow to see the student names. I would recommend always saving charges using the "Split Save" button which always creates the charge as a separate entry on the ledger. That makes the ledger so much easier to read.
Also, we have an update coming out very soon to the Family Full Ledger report which gives you a list of any charges/payments on that account which I believe is more what you are looking for. The statement is designed to only show charges with a balance. Be sure to look out for our announcement email with that update! I think that will help with your second request.
Please let me know if you have any questions about the split save or feel free to give me a call at 877-554-6776. I would be happy to explain in more detail. Thanks for posting in our forums!