How Do I Set Up My Enterprise Portal Account?

The features described in this article are only available to customers subscribed to iClassPro's Enterprise Plan. For more details or to request additional information about our Enterprise Plan, visit https://iclasspro.com/enterprise.

IN THIS ARTICLE:
Learn about the information required by iClassPro to set up your Enterprise Portal.

In order to set up and configure your Enterprise Portal, iClassPro will require the following information:

Authentication Platform

Login to the Enterprise Portal is managed via either Google Login or Microsoft Azure (365). Any additional login restrictions (such as 2FA) can be established with those platforms.

Group User Type Credentials

There are TWO Group User Types that are created for the Enterprise Portal:

  • User – this is a normal privileged staff user that will already exist in every account.
    • An Enterprise Portal “user” is associated with this account and will log in with that user’s permissions whenever they access an account.
      • Therefore, this user will still be restricted by “regular” staff permissions on each account.
      • This also means that the specific permissions can differ between accounts for this same user.
  • Admin – this is an admin-level staff user that will already exist in every account..
    • An Enterprise Portal “admin” is associated with this account and will log in with that user’s permissions whenever they access an account.
      • Therefore, we strongly suggest that the staff account associated with this user has been granted “Admin Access” permissions.

In order to assign Enterprise Users to a specific Group User Type, we will need the following information:

  • Login As Email (Normal user)
  • Login As Email (Admin user)

These users/email addresses must exist inside each of your iClassPro accounts. This means that they will either need to be manually created or exist as part of your account template.

Enterprise Portal Admin User Account Credentials

This is the actual account for the main admin user(s) that will have access to the Enterprise Portal and will be logging in via your specified Authentication Platform.

For this user, we will need the following information:

    • DETAILS
      • First Name
      • Last Name
      • Email Address
    • STATUS
      • Level (Admin/User)
        • NOTE: For initial account setup, we will need this information for an Admin-level user. After the account is created, Admin users will be able to create additional Enterprise Portal User Accounts as needed and assign them to the appropriate Group User Type.
      • Active/Inactive
      • Group/Subgroup

User Group Accounts

iClassPro will need to know which specific iClassPro accounts should be included in your User Group.

Need more assistance?

Customer support is available at 1-877-554-6776 Mon - Fri, 9 am to 9 pm (CT) and Sat, 9 am to 6 pm (CT).