iClassPro Live: Office Portal (Setup and Settings)

Enabling Live Streams

The settings to enable and control iClassPro live are located under SETTINGS>LIVE STREAMS.

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  • Enable on Customer Portal Website – enables the ability to view Live streams in the web-based Customer Portal.
  • Enable on Customer Portal Mobile App – enables the ability to view Live streams in the Customer Portal Mobile App.
  • Mute All Streams – mutes the audio on all live video streams by default

Staff Permissions

The staff permissions for iClassPro Live are located under the "Tasks" section of the staff permission area.  These can be granted on a user group level or to individual staff members by adjusting their advanced permissions on the "Permissions" tab of their staff profile.

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  • View Any Live Stream - grants a staff member permission to view any active iClassPro Live stream, regardless of which staff member initiated it.
  • Manage Live Streams - grants a staff member permission to create/stop a new iClassPro Live stream and/or start, edit, or delete inactive iClassPro Live streams.
  • Stop Any Live Stream - grants a staff member permission to stop any active iClassPro Live stream, regardless of which staff member initiated it.

Need More Assistance?

Call us at 877-554-6776. Our business hours are Mon-Thu 9am-9pm and Fri 9am-6pm Central Standard Time.