Disabling the Parent Portal

By default, your Parent Portal is available at all times from the moment you begin your service with iClassPro. Occasionally, you may find there is a reason to temporarily disable access to your Parent Portal.  For this reason, iClassPro has an option under SETTINGS>PARENT PORTAL>GENERAL SETTINGS to "Enable Parent Portal":


1278275818-image.png

Disabling this option will result in parents seeing this message when they visit your Parent Portal's URL:

While your Parent Portal is disabled, parents will not be allowed to log in or resume current sessions.  Therefore, no new enrollments, drop/transfer requests, or payments can be made through the Parent Portal until you re-enable this setting. (Staff will still be able to perform all tasks through the Office Portal.)

Need More Assistance?

Call us at 877-554-6776. Our business hours are Mon-Fri 9am-6pm Central Standard Time.