Using the Staff Portal's "My Account" feature

It is possible for staff members to update their email, phone number or password through the Staff Portal by accessing the "My Account" area.

To do this, once you are logged in to the Staff Portal, click the icon in the upper right-hand corner that looks like three horizontal lines, then choose "My Account."


You will be presented with three sections: Email, Password, and Phone. Click the pencil to the right of the area you wish to edit.

This will bring up the edit fields for that section. Enter the information you need to add/correct. Note that if you are changing your password, there are a few requirements for the new password:

  • Minimum 6 characters
  • At least one number or symbol (!@#$%^*-_+=&~)
  • At least 1 capital letter

After entering the required information, click SUBMIT to save your changes.  (The SUBMIT button will not appear until you have entered the necessary information.)

Need More Assistance?

Call us at 877-554-6776. Our business hours are Mon-Thu 9am-9pm and Fri 9am-6pm Central Standard Time.