How Do I Use the Staff Portal's "My Account" Feature?

IN THIS ARTICLE:
Learn how to use the Staff Portal's "My Account" area to update the email, phone number, or password associated with your Staff profile.

Accessing the "My Account" area

  • Once you are logged in to the Staff Portal, click the icon in the upper right-hand corner that looks like three horizontal lines.
  • Choose "My Account."

Updating your email address

  1. Choose "Email."
  2. Enter the information you need to add/correct.
  3. Click SUBMIT to save your changes.  (The SUBMIT button will not appear until you have entered the necessary information.)

Updating your phone number

  1. Once you are logged in to the Staff Portal, click the icon in the upper right-hand corner that looks like three horizontal lines.
  2. Choose "My Account."
  3. Choose "Phone."
  4. Enter the information you need to add/correct.
  5. Click SUBMIT to save your changes.  (The SUBMIT button will not appear until you have entered the necessary information.)

Updating your password

  1. Once you are logged in to the Staff Portal, click the icon in the upper right-hand corner that looks like three horizontal lines.
  2. Choose "My Account."
  3. Choose "Password."
  4. Enter the information you need to add/correct.
    • Note password requirements:
      • Minimum 6 characters
      • At least one number or symbol (!@#$%^*-_+=&~)
      • At least 1 capital letter
  5. Click SUBMIT to save your changes.  (The SUBMIT button will not appear until you have entered the necessary information.)

Need More Assistance?

Call us at 877-554-6776. Our business hours are Mon-Thu 9am-9pm and Fri 9am-6pm Central Standard Time.