Whether you have turned off iClassPro's receipt workflow, you simply forgot to make an adjustment or a customer loses a receipt, you can go back and print or email a receipt again after a payment has already been recorded on a customer's ledger.
- On the Families or Students page, search for the customer that the payment was recorded for.
- Click on the ledger icon ($ for USD) next to the family.
- Click on the Full Ledger button.
- Change the view at the top left of the window from Charges to Payments.
- Click the edit (pencil) icon next to the payment.
- Choose Print or Email Receipt at the bottom of the window.
Example Print Receipt