iClassPro Support

Using Search for Families, Students, and Staff

The search field on the family and student pages allows you to find families and students in your account by the following information:

  • On Family List Page:
    • First and Last Name (Guardian 1 and 2)
    • Phone Number (1st and 2nd Phone Number)
    • Email Address (1st and 2nd Email Address)
  • On Student List Page:
    • First and Last Name of Student
    • Association ID
  • On Staff Page:
    • First and Last Name of Staff
    • Phone Number (1st and 2nd Phone Number)
    • Email Address (1st and 2nd Email Address)

Searching By Name

When searching by a name, you can type in the beginning letters of the name and your results will include only families or students that have a first or last name beginning with those letters. For example, if you type in the search 'th', you will only get first or last names beginning in those letters like 'Thompson' instead of any names that included 'th' in the name like 'Martha'.

Searching by Phone Number

You can type in any digits of the phone number to search. For example, you can search by the area code, the prefix, or the last four digits of the number and you will get results. Search by phone number does not work on the student page.

Searching by Email Address

You can type in any part of a client's email address and get results. For example, you can type '@aol.com' or jsmith to find a client by their email address. Search by email address does not work on the student page.

Searching by Association ID

Commonly used to track membership numbers or organization ID's, you can search by any text entered in the association ID field on the student page. This text can include numbers or letters.

 

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