iClassPro Support

Unsubscribe Families from Email Blasts

By law, customers must have the option to opt out of marketing emails sent by a business. For this reason, an unsubscribe option is automatically included in each email sent from the Email Blast feature on the Family and Student pages. This will not affect the family receiving statements or enrollment emails.

In every email you send out from the email blast wizard, a link as shown below will be at the bottom of the email. 


When a recipient clicks the unsubscribe link, they are redirected to your parent portal where they will need to follow additional steps to complete unsubscribing.

To unsubscribe, the customer must select the email address they are wanting to unsubscribe, then choose "Please Unsubscribe me for Now".

After successfully unsubscribing, the customer will receive a confirmation message.

You can also manually unsubscribe or resubscribe by editing a family. You will see a check box right under the email address field called "Unsubscribe From Email Blasts." Families can resubscribe themselves from the parent portal under their family information.

 

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Call us at 877-554-6776. Our business hours are Mon-Fri 9am-6pm Central Standard Time.