iClassPro Support

Unsubscribe Families from Email Blasts

By law, customers must have the option to opt out of marketing emails sent by a business. For this reason, an unsubscribe option is automatically included in each email sent from the Email Blast feature on the Family and Student pages. This will not affect the family receiving statements or enrollment emails.

In every email you send out from the email blast wizard, a link as shown below will be at the bottom of the email. 

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When a recipient clicks that link, they are redirected to your parent portal where they will receive confirmation that their email has been unsubscribed. 

You can also manually unsubscribe or resubscribe by editing a family. You will see a check box right under the email address field called "Unsubscribe From Email Blasts." Families can resubscribe themselves from the parent portal under their family information.

Please keep in mind that for best results when emailing customers, you should file an SPF record and always use a domain based email that matches your website (such as info@YourWebsite.com).

 

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