iClassPro Support

Posting Payments to Families

Note: If you are using a multi-location iClassPro account, be sure that you have the correct location selected at the top of the page that you want associated with the payment.

To post payments to a family, follow these steps.

  1. Find the family on the Family page.
  2. Click on the ledger icon.
  3. Click the "New Payment" button.
  4. Fill in the title, and the date. The date is when the payment was applied. Usually you can leave the date as today.
  5. Choose a payment type, and fill out the details for it. (Click here for more info).
  6. Type in the amount for the charge.
  7. If you want to apply credit to the family, select the Credit type on the left of the window, and put the amount in "Credit Amount".
  8. You can then select  "Apply to outstanding charges" to apply the payment amount across the select outstanding charges.    
  9. Click Process Payment to apply the payment.

Need More Assistance?

Call us at 877-554-6776. Our business hours are Mon-Fri 9am-6pm Central Standard Time.