IN THIS ARTICLE:
Learn about the “TRANSACTIONS” page and how you can use it to create charges, payments, and credits en masse, drop enrollments from classes based on outstanding charges, and send Statements to customers.
The “TRANSACTIONS” page allows you to perform many billing-related functions, including running the following tasks:
Because these tasks are enrollment-specific, accounts with multiple locations will need to run this task separately for each location. The location selected in the toggle located in the upper left-hand side of the screen will dictate the location for which the task is being run.
- Class Tuition Charges - allows you to preview and post (process) outstanding charges for all students with enrollments tied to a specific billing schedule at one time. This task must be run separately for each billing schedule you offer on a regular basis.
- Camp Tuition Charges - allows you to preview and post (process) outstanding charges for all students with enrollments tied to one or more camps.
- Class Drops - allows you to drop all students by options such as programs, billing schedules, keywords and specific classes. It can also drop students with outstanding class tuition charges so that delinquent accounts do not continue to stay enrolled in place of a customer that is ready to pay for the same spot in class.
- Late Charges - allows you to generate late fees for outstanding charges that are past their due date.
- Anniversary Charges - allows you to generate Anniversary Charges in bulk for students/families who have not been charged an Anniversary Charge within your defined timeframe.
- Payments - allows you to perform various auto-payment tasks:
- Apply Credits and Unapplied Payments- This task will find all customers with both one or more outstanding charges and un-used account credit in their ledgers, then apply the account credit to those charges to reduce their overall outstanding balance. For this reason, we recommend running this option before using the Charge from Merchant Accounts or Generate NACHA options.
- Charge from Merchant Accounts - this task will process any stored credit card or eCheck information on file for customers with outstanding charges.
- Generate NACHA (if enabled) - this task will generate a file that can be submitted to your bank to process any stored bank account information. (Please note that the NACHA form of ACH processing is not an automated process and does not allow for online payments. Payments must be submitted to your bank and tracked externally for returns.)
- Click here for full details on using the Payments task to apply credits or collect payments for multiple customers in bulk.
- Statements - allows you to email or print account statements for your customers, based on your chosen filter options.
- Credits - allows you to issue account credits for a specific dollar amount to multiple customers in bulk, based on your chosen filter options.