How Do I Create a Class Enrollment in the Mobile/Branded App?

IN THIS ARTICLE:
Learn how to create a class enrollment in the Mobile/Branded App.

This option only appears if you have enabled “Show Classes and Allow Visitors to Register for Them” under SETTINGS>CUSTOMER PORTAL>OTHER SETTINGS>GENERAL SETTINGS.

Creating a Class Enrollment

To create a new class enrollment:

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  1. From the main Dashboard screen, click "Find a Class", or select BOOKINGS from the navigation toolbar at the bottom of the screen, then click "Find a Class."
  2. Select the Student(s) you wish to enroll and click “See Classes.”
    • If the student you wish to enroll does not appear in the list of students to be selected, you can click "Add New Student" to create a new student profile.
      MA20-ClassReg-image5.png
  3. The class list that is displayed will automatically be filtered into tabs based on which student(s) meet the criteria. Click the appropriate tab to show the list of filtered classes.
  4. Once you have located the class for which you wish to create an enrollment, click on the class name to bring up the enrollment screen.
    MA20-ClassReg-image4.png
  5. The Class Details will be displayed, along with options to enroll at the top of the screen.
    • Click “Enroll Now” to submit a request for an Active enrollment. If enabled, an option to click “Request a Trial” will also appear.
      • If there are no openings and your settings allow visitors to request a class that is full, "Contact Us" will be displayed instead of the "Enroll Now" option.
  6. Confirm the student(s) you wish to enroll and add any enrollment notes as needed.
    • If the field is displayed, confirm the start date and adjust it if needed. (Note that this option is only available for non-session classes and only within the limits of your Customer Portal settings.)
      MA20-ClassReg-image3.png
  7. Click "Add to Cart" to add the enrollment(s) to the shopping cart.
  8. The system will attempt to submit an enrollment for all eligible students. A message will be displayed if there are any problems (such as no available openings, or if there is a conflicting enrollment for any of the selected students).
  9. Once the enrollment is in the shopping cart, you can either:
    • Click BOOKING to create another enrollment.
    • Click POINT OF SALE to add a product purchase (if available).
    • Click PAY NOW to check out and complete the enrollment process.

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Classes with future openings

  • If "Allow Visitors To Choose A Start Date For Non-Session Classes (Only Affects New Enrollments)" is enabled under SETTINGS>CUSTOMER PORTAL>OTHER SETTINGS>CLASS REGISTRATION, any classes with an opening within the window established by the "Limit start date to at most X days from today" value will always display text for the next opening date.
  • When the class is selected, this date is also displayed on the new enrollment view informing the user of the next opening date.
  • If the user selects the next opening date (or greater), the enrollment is converted to active and the alert disappears.

Checking Out

To check out/submit your enrollments:

  1. If you are not already there, click the CART icon from the navigation toolbar at the bottom of the screen to go to the Shopping Cart.
  2. Verify the enrollment information showing in the Cart. If needed, remove any enrollments by clicking on the “Remove Item” link to the right of the Class Name.
    MA20-ClassReg-image1.png
  3. Select whether you wish to apply any account credit (if available).
  4. Enter any Promo Codes that may apply (if available).
  5. If the registration requires payment up front, verify the payment method you wish to use to make a payment. You can edit/add a payment method as needed.
    • The system will default to using the payment method on file. If you wish to use a different payment method, uncheck the "Use Payment on File" option to enter new payment details.
  6. Click PAY NOW.
  7. If necessary, the system will attempt to run a payment.
    • If the payment is successful, the enrollment(s) will be submitted.
    • If there were issues collecting payment, the system will display an error message. Please check your payment details or select an alternate payment method and try again.

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Need more assistance?

Customer support is available at 1-877-554-6776 Mon - Fri, 9 am to 9 pm (CT) and Sat, 9 am to 6 pm (CT).