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Error message E00044 Customer Information Manager is not enabled.
Kidscomefirst
asked this on August 26, 2011 06:57 pm
Hi: When trying to submit autopay credit card information for our customers, I received the above error message. Is this specific to authorize.net, our gateway account company? I see authorize.net has the Customer Information Manager service for $20/mo but it didn't seem to be required. Is it required by iClassPro for security? Please reply to businessoffice@tntkidsfitness.com Thank you!
Comments
This error message does mean that the CIM feature of Authorize.net is not enabled. The CIM feature is required in order for you to use iClassPro to save payment information. This is the most secure way of saving payment information. Once this feature is enabled, you should then be able to save payment information.
Please let me know if you have more questions about this. I'm happy to help!