Brittany Houser
posted this on May 31, 2011 12:37 pm
SMS is a new feature available with iClassPro V2. At a cost of $0.03 a credit and one credit per message, you can communicate with your customers via text message or voice broadcast! This is a great feature for those clients which are hard to contact by email.
*To send texts to your customers, you must enable texting on each family's phone number. When you do this, make sure that it is okay with your customer first! Voice broadcasting can be sent to any phone line.
After enabling text messages on the family's page and purchasing SMS credits, the process is relatively simple.
Use the filters from the classes, student, or family page to narrow down your results to those individuals you wish to send the message. Be sure that all these individuals are displaying on the page by adjusting your view in the upper right hand corner of the software. Select all the displayed individuals at once by using the white check box on the blue title bar next to Actions.
With these individuals checked, some new buttons will appear at the bottom of the screen. Click the "Send an SMS" button highlighted below in red.

A new window will now appear titled Send SMS Message. From here, you can choose whether to send a Voice Broadcast or a Text Message.

If you want to send a Text Message, enter the text in the white box at the bottom of the window. The SMS Details section located in the same window shows how many credit s you have purchased and in your system and how many messages are being sent out. To send the text message, click send.
To send a Voice Broadcast, click the "Send Voice Broadcast" button. Another window will appear asking for your phone number. Enter your phone number and you will receive a phone call from the Voice Broadcast System. Follow the instructions given to you by the phone call to send your broadcast.
